Why This Job is Featured on The SaaS Jobs
This Infrastructure Software Engineer focus on data observability sits squarely in a mature SaaS context where reliability and insight become product features, not just internal tooling. At the scale implied here—high-volume file workflows and multiple cloud products—observability is central to keeping user-facing experiences consistent while platforms evolve. The remit signals work that cuts across infrastructure, data pipelines, and the operational layer that supports always-on SaaS delivery.
From a SaaS career standpoint, observability infrastructure is a compounding skill set: it sharpens systems thinking, incident readiness, and the ability to translate platform behavior into actionable signals for engineers and product stakeholders. Experience building and maintaining these foundations tends to transfer well across SaaS companies because the underlying problems—telemetry quality, service health, and trustworthy metrics—reappear in any subscription product operating at scale.
This role is best suited to engineers who prefer platform-level ownership over narrow feature work, and who enjoy making complex distributed systems legible to others. It aligns with professionals who want to work close to core infrastructure while still influencing how teams ship and operate software, particularly in remote-first collaboration environments.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people. Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact. Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development. We think like a startup but build for an enterprise, exploring new possibilities that transform how people work. If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team.
Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more.
