Why This Job is Featured on The SaaS Jobs
Enterprise Agents sits at an increasingly important intersection in SaaS: turning frontier AI capabilities into dependable internal products that remove operational friction. Because the “customers” are internal teams, the work resembles a B2B platform environment where adoption, reliability, and usability matter as much as model novelty. The remit also signals a company stage where AI is already in production and the next differentiator is repeatable patterns—automation components that can be reused across multiple workflows.
For a SaaS career, this role builds durable strengths in end-to-end product engineering: shaping ambiguous problems into shippable experiences, instrumenting for long-term impact, and balancing iteration speed with platform quality. Close feedback loops with internal stakeholders mirror enterprise product development, while the connection to research introduces a practical path for translating rapidly evolving capabilities into maintainable software—an increasingly common skill set across modern SaaS orgs.
This is best suited to an engineer who prefers full-lifecycle ownership and enjoys pairing product judgment with solid web engineering fundamentals. It will fit someone comfortable working across front end and back end, collaborating directly with “users,” and refining solutions from early prototypes into stable systems. Candidates motivated by applied AI, without needing to be specialists, should find the environment aligned.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
The Enterprise Agents team is scaling OpenAI with OpenAI. Part of the B2B Applications organization, We apply our latest models to real-world problems in order to assist with or automate work across the company—then share what we learn back to the broader product and research teams. We’ve built an ecosystem of automation products that’s applied everywhere from customer operations to workplace to engineering.
We love building products for folks sitting right next to us, and we take the time to add the little big touches that delight. Our goal is to prototype fast, then build for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work, and focus on building simple, generic patterns that we can apply across many domains.
About the Role
We’re looking for an engineer who’s passionate about blending production-ready platform architecture with new tech and new paradigms. You’ll push the boundaries of OpenAI’s newest technologies to enable interactions and automations that are not only functional, but delightful. We value proactive, product-minded engineers who can see the big picture while staying on top of the little details that define great products.
In this role, you will:
Own the full product development lifecycle for new platform capabilities and product experiences end-to-end
Collaborate closely with internal customers to understand their problems and implement effective solutions
Work with the research team to share relevant feedback and iterate on applying their latest models
You might thrive in this role if you:
5+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies
Former founder, or early engineer at a startup who has built a product from scratch is a plus
Proficiency with JavaScript, React, and other web technologies
Proficiency with a backend language (we use Python)
Some experience with relational databases like Postgres/MySQL
Interest in AI/ML (direct experience not required)
Proven ability to thrive in fast-growing, product-driven companies by effectively navigating loosely defined tasks and managing competing priorities or deadlines.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
