Why This Job is Featured on The SaaS Jobs
This DevOps Engineer role sits at the core of a cloud-delivered SaaS product suite, where uptime, secure deployments, and repeatable infrastructure matter as much as features. The listing signals a mature AWS footprint supporting a large endpoint base, plus a release and environment model that touches Development, QA, Security Operations, and Corporate IT—an operating pattern typical of established SaaS platforms with real production complexity.
From a SaaS career perspective, the work maps to durable platform skills: building reliable CI/CD foundations, codifying infrastructure, and improving observability and incident response. Experience shaping deployment standards and leading infrastructure projects translates well across SaaS companies because it reinforces the mechanics behind frequent releases, controlled change management, and scalable cloud operations. The emphasis on automation and root-cause analysis also aligns with how SaaS teams reduce operational load while maintaining service quality.
This position is best suited to an engineer who prefers ownership over systems that run continuously, and who is comfortable being an escalation point when production needs support outside business hours. It will fit someone who enjoys cross-functional collaboration and wants a role that blends hands-on delivery with guiding practices and mentoring others.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
As a NinjaOneDevOps Engineer, you are a key member of a smart and challenging DevOps team. Responsible for the upkeep and well-being of the NinjaOne cloud infrastructure, as well as deployment and release management of our suite of IT Operations SaaS products. You will collaborate with our Development, QA, Security Operations, and Corporate IT teams to ensure that our platform is up and running for our clients. We are a fast-paced growing company, you will ride the wave into the future of DevOps technology. Implementing CI/CD and creating platform as code across the NinjaOne infrastructure landscape. Helping us pioneer new regions and enable us to grow revenue, through projects and efficiencies.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA,MD, ME,NJ, NC, NY, OR, TN, TX,VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built onJava, Kotlin, C++, Golangand Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.
What You’ll be Doing
- Innovative Infrastructure Solutions: Design, develop, and deploy secure, compliant infrastructure in AWS. Drive automation in infrastructure deployments while shaping the long-term technology strategy and planning.
- Build and Improve CI/CD Pipelines: Lead the development and maintenance of a cutting-edge CI/CD framework and quality ecosystem, integrating new testing and automation tools to streamline workflows.
- Establish Best Practices: Define and uphold best practices, procedures, and processes to ensure consistent, high-quality delivery.
- Lead Large-Scale Technical Projects: Take charge of delivering complex infrastructure projects, leveraging your expertise across all infrastructure technologies to ensure scalable and maintainable solutions.
- Monitor and Support Infrastructure: Proactively monitor infrastructure alerts and metrics, offering technical escalation points for production support both during business hours and after-hours.
- Provide Exceptional Service: Troubleshoot and support cloud infrastructure, infrastructure as code, monitoring systems, alerting, and lead root cause analysis efforts. Own assigned tasks and tickets, ensuring successful resolution.
- Other Duties as needed.
About You
- 6+ years of experience working in a cloud-based DevOps environment, specifically AWS.
- Hands-on experience developing, securing, and operating highly automated and sophisticated cloud infrastructure solutions in AWS.
- Proficient with tools like AWS CloudFormation, CDK, Terraform, and SSM Scripts for managing AWS entities and infrastructure automation.
- Comfortable with agile tools (Jira, Confluence, etc.), version control systems (Git, BitBucket), and deployment strategies for both iterative and continuous development.
- Deep understanding of CI/CD tools, with CircleCI experience being a plus.
- Experience in developing, deploying, and integrating software solutions seamlessly within cloud infrastructure.
- Expert in cloud operations, ensuring the scalability, reliability, and maintainability of cloud-native applications.
- Ability to coach and guide a team, fostering skill growth and career development.
- 5+ years of experience working with *nix operating systems (Linux, MacOS, BSD-variants, IBM AIX).
- 5+ years of scripting experience with languages like Shell (bash, zsh, etc.), Go, Python, PERL, Tcl/Tk.
- 5+ years of experience in production environment monitoring, alerting, and managing change and configuration.
- 5+ years working with cloud-based data storage technologies, especially S3 and EFS. Familiarity with NoSQL is a plus.
- 3+ years working with message-oriented middleware and queueing technologies like AWS SNS, SQS.
- Experience with RDBMS (RDS, Aurora, Postgres) is required; NoSQL experience will make you stand out.
- Previous experience with caching technologies like Elasticache is highly desirable.
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position isNOTeligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado,Maryland, New Jersey, or Washington the base salary hiring range for this position is $100,000 - $170,000 per year.
For roles based in New York, the base salary hiring range for this position is $100,000 - $170,000per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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