Why This Job is Featured on The SaaS Jobs
Palm operates in a SaaS category that sits close to regulated workflows: business identity, verification, and government filings. That combination typically demands product thinking that balances automation with accuracy and trust, especially when AI is used to reduce manual paperwork. With an established user base referenced in the listing, the role appears positioned in a company moving from early product validation toward broader adoption.
For a SaaS career, this kind of environment can build durable, cross-functional instincts. Work tied to identity data and permissioning tends to surface platform considerations—data quality, integrations, auditability, and lifecycle management—that recur across modern B2B SaaS. It also offers exposure to how AI features are operationalised in production settings where reliability and explainability matter as much as novelty.
This role is best suited to professionals who prefer early-stage ambiguity and want to contribute where foundational decisions still have long tails. It will likely fit someone motivated by building systems and processes rather than only incremental optimisation, and who is comfortable collaborating across product, engineering, and operations to translate complex requirements into usable software.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Palm
Palm is building the future of Business Identity. We help small businesses auto-complete government filings with AI, while powering a unified Data Profile that keeps their business identity accurate, verified, and permissioned. With Palm, Members spend less time on paperwork and unlock smarter access to services - from banks to AI agents.
We’re growing fast with 24,000+ businesses on the platform and backing from top-tier VCs like Better Tomorrow Ventures and Grand Ventures.
Come join us at the ground floor - and help build the future of Business Identity