Why This Job is Featured on The SaaS Jobs
This Lead Product Designer role sits at the intersection of modern B2B SaaS and agentic AI, focused on shaping how enterprise users interact with planning workflows inside an EPM platform. Designing “agentic” experiences in a high-stakes domain like finance and performance management is a distinct SaaS design problem: trust, explainability, and controllability matter as much as interface polish, and the product surface spans multiple personas and decision cycles.
From a SaaS career perspective, the scope signals meaningful leverage—owning several product areas while setting a design vision and guiding other designers. That combination tends to build durable skills in cross-functional product shaping, user research in complex environments, and translating technical constraints into coherent end-to-end experiences. The emphasis on new interaction modalities also positions the work close to where many SaaS teams are still forming patterns and standards.
This role is best suited to a senior designer who prefers ambiguity with clear accountability, and who enjoys balancing strategy with production-quality delivery. It will fit someone comfortable partnering tightly with product and engineering, and who wants their design craft to influence both the product roadmap and the way a SaaS organization practices design.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Our Story So Far:
Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient and innovative AI first Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.
In less than 6 years, Pigment has grown to over 500 employees across offices in New York, Toronto, London, Paris and soon San Mateo, and attracted a total of $393M in investment from some of the top Venture Capital firms globally.
We serve companies including Unilever, Deliveroo, Figma, Miro and more!
Pigment is looking for a lead product designer to be a key pillar of our product design team. In this role, you will be the design owner of multiple areas of the platform to lead high-impact AI first experiences and strategic initiatives.
What you’ll do:
You will be focused on designing agentic AI experiences to help our customers plan their business. This is a unique opportunity to experiment with and define new interactions modalities for the agentic AI era!
To do so, you will build a design vision and be in charge of a team of designers. With them, you will research users needs, identify new opportunities, assist Product Managers to build your team’s roadmap, and create world-class end-to-end user experiences that matches both our users’ expectations and fulfill our company’s business objectives.
Finally, as a growing team, you have a key role to play to shape the global design culture at Pigment and introduce new methodologies to the Pigment product team.
Responsibilities:
- Lead an end-to-end design process from problem definition to production delivery
- Conduct exploratory research, create user journey maps, identify insights to inform your team’s scope and make better design decisions
- Turn complicated and technical requirements into easy to follow user-centered stories
- Conceptualize and design innovative solutions
- Develop highly functional user experience and stunning user interfaces
- Conduct usability testing to learn from our users and build stronger design solutions
- Collaborate closely with product managers to build a user-centric product roadmap
- Advocate for design best practices across the organization
- Ensure excellent design quality in everything your team is delivering
- Mentor and provide guidance to the designers working with you in your team’s scope
- Identify new opportunities, lead your own initiatives to positively impact the Pigment platform and organization
Qualifications:
8+ years of experience as a product designer working on complex B2B software
Experience designing agentic AI experiences is a must
A strong portfolio showcasing expertise in designing and leading the creation of innovative user-centric experiences
Deep understanding of design and product development processes in an agile environment
Complete mastering of UI patterns, UX best practices and graphic design principles applied to software design such as typography, layouts, colors, components, etc.
Excellent knowledge of HTML/CSS, Javascript and React for optimal collaboration with engineers
Excellent communication, with the ability to articulate and present your design decisions the right way depending on your audience
A strong product sense and business sensibility
Experience leading and providing guidance to other designers in order to deliver high-quality design solutions
A strategic mind with the ability to balance tactical and pragmatic solutions to bring immediate value creation and long-term strategic investment
Applications not including a portfolio won’t be considered.
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