Why This Job is Featured on The SaaS Jobs
Sales Operations is a core function in SaaS because recurring revenue models depend on clean pipeline data, consistent definitions, and reliable forecasting. This internship sits at that intersection, working directly with the CRM layer (Salesforce) and the operational workflows that connect Sales, Marketing, and broader Operations. For professionals tracking how SaaS companies translate product value into revenue performance, the role offers a practical view of how systems and data quality shape decision-making.
Career-wise, the work builds a foundation in the mechanics that many SaaS teams rely on: structured data management, process testing, and stakeholder-driven problem solving. Exposure to cross-functional inputs and real business systems is particularly transferable across SaaS environments, where tooling, reporting hygiene, and operational discipline are often prerequisites for scaling go-to-market execution.
This role is best suited to an early-career candidate who enjoys detailed work, prefers clear ownership over tasks, and is motivated by improving how teams use information. It will fit someone comfortable balancing independent analysis with frequent collaboration, and interested in learning how revenue operations is run in a product-led software context.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Do you enjoy working with data, systems, and cross-functional teams to turn information into insights that matter?
Are you organized, detail-oriented, and curious about how data powers sales and business decisions? Coveo is looking for a Business Analysis intern to join our Sales Operations team. Your mission? Help ensure the accuracy, accessibility, and usability of critical sales data and processes, enabling teams across the organization to make informed, impactful decisions.
The Sales Operations team plays a key role in supporting Coveo’s growth by delivering trusted data, actionable insights, and efficient systems to our Sales, Marketing, and Operations partners. As an intern, you’ll gain hands-on experience with real business systems, collaborate with multiple stakeholders, and learn how data quality and process optimization directly impact revenue performance.
Your impact, day to day:
Review, clean, and maintain Salesforce data to ensure accuracy, consistency, and reliability.
Identify and resolve duplicate or inconsistent data entries.
Connect with the Sales team to identify common pain points and develop solutions to address them.
Assist with testing, troubleshooting, and improving our CRM processes.
Collaborate with Sales Operations, CRM, and cross-functional teams on ongoing projects.
Share progress, insights, and ideas with your manager and team during regular check-ins.
The Essentials:
You are currently studying Business, Commerce, Management, or a related program at the Bachelor’s level or higher in the province of Québec.
You are able to work from our office 2 days a week. Our hybrid work model offers flexibility, you can benefit from face-to-face learning from your team on office days while home days allow you to focus and complete complex work.
You are legally entitled to work full-time in Canada for the duration of the 15 week internship.
Think you’ve got what it takes? Let’s see!
You have strong organizational skills, with the ability to manage and analyze large data sets.
You demonstrate high attention to detail and a structured approach to problem-solving.
You are proficient with Excel/Google Sheets; experience with Salesforce is an asset.
You are curious, ready to ask questions and learn new systems.
You have an interest in sales operations, data management, and process improvement.
You thrive in a dynamic and collaborative team environment.
Join the Coveolife!
You don’t need to check every single box; passion goes a long way and we appreciate that skills are transferable.
Send us your application, we want to hear from you!
We encourage all candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
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