Why This Job is Featured on The SaaS Jobs
This Senior Systems Development Engineer role sits at the intersection of cloud-delivered enterprise software and end-user computing, in a product area where SaaS reliability is inseparable from client performance and security. Working on VDI and Desktop-as-a-Service at a large-scale provider like Citrix within Cloud Software Group puts systems engineering close to real-world usage patterns, heterogeneous endpoints, and the operational realities of hybrid deployments.
From a SaaS career perspective, the role builds durable expertise in diagnosing production issues and translating field signals into preventive engineering—an increasingly valuable skill as SaaS products broaden across devices and networks. The combination of feature delivery in an Agile environment, customer-facing troubleshooting, and cross-functional collaboration reflects how mature SaaS organizations reduce time-to-resolution while protecting product quality. Experience spanning OS-level programming and client/server design also transfers well to platform, reliability, and security-adjacent engineering paths.
This position is best suited to an engineer who enjoys deep technical problem solving alongside structured prioritization, and who is comfortable engaging directly with customer-reported issues to drive root-cause analysis. It will appeal to professionals who want their work to span implementation, debugging, and mentorship, rather than focusing narrowly on greenfield feature development alone.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Cloud Software Group
Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud
About This Team
Citrix -- the recognized leader in VDI, Desktop-as-a-Service solutions -- empowers enterprises of all sizes and industries to enable secure hybrid and remote working, from anywhere, using any device. Our platform delivers high-performance user experience, zero trust security and operational cost efficiency regardless whether customers require cloud, on-premises or hybrid deployment. By joining our team, you'll have the opportunity to build cutting-edge solutions for 100 million people worldwide to securely access their desktops, applications and SaaS and web apps.
Job Description
You are a curious, driven, and passionate Senior Software Engineer. You are looking for a chance to develop both your people and software skills. You have over 6 years of experience with the design, development, validation, deployment, and sustenance of features for Linux/Mac/Android/iOS/HTML5 Applications.
You excel in the planning and prioritization of design and development activities to resolve a wide range of issues. You have an uncanny ability to multitask problems of diverse scope where analysis of data requires the evaluation of identifiable factors. You have experience working directly with customers and can get on calls, understand problems, and fix them.
In other words, you are as good with people as you are with code. If we just described you, then we’d love to talk.
Duties and Responsibilities
Design, develop, test, debug and integrate codes to deliver high-quality products in an Agile environment.
Interface with Product Managers and Support team to understand requirements for developing proof of concepts (prototypes) and final product features.
Understand and troubleshoot field issues. Diagnose customer problems through systematic root cause analysis. Institute preventive measures.
Continuously learning to keep pace with technology advancements.
Mentor junior engineers and lead team initiatives.
Required Experience/Skills
Bachelor or Master’s Degree in Computer Science, Computer Engineering or Electrical Engineering.
6+ years experience of system level programming on Windows//Unix/Linux, or iOS/Mac/Android/HTML5
In-depth knowledge of software, operating system, networking, programming language theories.
Solid experience of Object Oriented software design, C++ is preferred
Strong problem solving and analytical skills.
Good communications skills
Preferred Qualifications
Self-motivated and tenacious when tackling tough technical issues.
Good team player
Ability to mentor junior engineers and lead team initiatives
Good understanding of OS kernel and Multi-threaded design & development
Experience on client/server system designs.
Experience on Web technologies such as SOAP, XML, ASP.NET, HTML5, JQuery, AJAX, JSON.
Microsoft Windows programming technologies such as Win32, WMI, COM/DCOM, .NET.
Knowledge about the Windows kernel programming environment.
Experience with internationalized software products
Experience with security-related software development.
Database fundamentals (SQL).
Good verbal and written English
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
