Why This Job is Featured on The SaaS Jobs
This Senior Solutions Engineer position sits at the intersection of product capability and revenue execution—an increasingly central function in SaaS go-to-market. The listing points to a search and discovery platform sold on technical differentiation, where prospects need to validate fit through architecture discussions, demos, and proofs of concept rather than feature checklists.
From a SaaS career perspective, the role builds durable skills in technical pre-sales: translating APIs and system design into measurable outcomes, navigating stakeholder sets from engineers to executives, and shaping evaluation journeys that influence adoption. It also offers a view into how SaaS teams operationalise customer feedback—feeding learnings back to Product and Engineering and improving enablement materials and internal processes that scale with volume.
This role tends to suit professionals who enjoy switching between hands-on prototyping and consultative conversations, and who are comfortable owning the technical thread across multiple opportunities. It aligns well with someone who wants to remain close to engineering concepts while working in a commercial context, and who values structured problem-solving across varied customer use cases.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
We are looking for experienced, curious, and driven Solutions Engineers to help customers realize the full value of our platform in a fast-growing market.
This role is a critical part of Algolia’s go-to-market organization, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases.
In this position, you will own the technical pre-sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit.
You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia’s APIs.
You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences.
Beyond customer-facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross-company initiatives that improve how customers succeed with Algolia.
Our priorities are guided by a simple question: what will help our customers be more successful with Algolia?
YOUR ROLE WILL CONSIST OF:
- Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
- Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
- Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
- Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem.
- Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
- Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world.
- Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding
YOU MIGHT BE A FIT IF YOU HAVE:
- Obsessed with Solving Customer Problems
- 4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
- Previous software development experience in one or more of the following areas:
- Front End: JavaScript, TypeScript, React,
- Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
- Experience with data formats and data transformation
- Great oral and written communication skills
- Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail
- Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)
NICE TO HAVE:
- A background in the search industry or e-commerce
- Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike
- Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi-agent orchestration).
- Knowledge in Analytics, SEO
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