Why This Job is Featured on The SaaS Jobs
This Software Engineer II role sits at a core SaaS junction: integrations. Building “integrations experiences” means working on the connective tissue between a platform and the rest of a customer’s stack—data moving in and out, marketplace workflows, and the visibility customers need to trust event-driven systems. In a SaaS product that spans multiple messaging channels, that surface area is often where adoption either compounds or stalls, making the problem space materially relevant across the ecosystem.
From a SaaS career standpoint, the work maps closely to durable platform engineering skills: designing backend services that support customer-facing tooling, improving observability for data pipelines, and balancing product usability with reliability. Exposure to Kubernetes-on-AWS infrastructure, microservices, and a modern web stack also translates well to other SaaS environments where integration depth and operational clarity are competitive differentiators.
The role is best suited to an engineer who prefers cross-functional product work over purely internal systems, and who enjoys making complex data flows legible to end users. It aligns with someone at an established mid-level stage looking to deepen backend ownership while staying close to how SaaS customers onboard, troubleshoot, and extend a platform through integrations.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the Role
The Integrations Experiences team develops features that help Attentive’s customers work with the data they send into and out of Attentive. We deliver customer-facing observability tooling, Integrations Marketplace UI, customer onboarding flows, and faster list growth through continuous investment in creative capabilities and the use of AI to optimize performance.
As a Software Engineer, you’ll play a key role in shaping the user-facing experience of our data products. You’ll design and build a performant backend to serve customer-facing web interfaces that empower marketers to exchange and interact with data flowing into and out of Attentive’s platform. You’ll collaborate closely with product, design, and frontend teams to bring intuitive, high-impact solutions to life.
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What You'll Accomplish- Develop and maintain scalable backend systems for our top customer-facing products
- Implement and optimize systems to enable customer observability into Attentive’s event-based platform
- Collaborate with cross-functional teams to build applications that support communication channels for marketers
- Improve code quality through code reviews, testing, and advocating for best practices
- Identify and address technical debt to ensure the long-term health of our codebase
- Contribute to technical decisions and stay current with emerging technologies to enhance our products
Your Expertise- 3+ years of professional experience in software development focusing on backend systems
- Strong understanding of object-oriented programming, with proficiency in a typed language such as Java/Kotlin, Typescript, or C++/C#
- Experience building and maintaining scalable, high-performance applications
- Experience building customer-facing applications
- You have development experience with databases such as MySQL or PostgreSQL
- Proven ability to collaborate effectively with cross-functional teams
- Solid understanding of software development best practices, including code reviews, writing tests, and continuous integration
- Experience with testing frameworks such as JUnitYou are excited by new technologies but are conscious of choosing them for the right reasons
- Curiosity, ownership, and a passion for delivering high-quality, user-focused software.
What We Use- Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
- Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
- Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, AirFlow, Postgres, and Redis, hosted via AWS
- Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
- Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas
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You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $140,000 - $185,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
