Why This Job is Featured on The SaaS Jobs
This Associate, Content Strategy & Operations role sits at the intersection of content portfolio strategy and operating cadence—work that increasingly resembles how subscription and ad-supported SaaS businesses manage product lines and performance. The remit spans evaluation of new “bets” (acquisitions, originals, formats) and the operational infrastructure needed to make decisions repeatable, measurable, and comparable across initiatives.
For a SaaS-oriented career, the most durable value here is the blend of analytical rigor and cross-functional execution. Building business cases, tracking performance metrics, and creating visibility into pipeline spend and forecasts mirrors the operating system behind recurring-revenue businesses: instrumentation, prioritization, and governance. The exposure to FP&A, analytics, advertising, partnerships, and business operations provides a practical view of how strategy becomes operating decisions through shared metrics and narrative.
The role is best suited to early-career professionals who enjoy structured problem solving, financial modeling, and turning ambiguous inputs into decision-ready materials. It favors people comfortable working across creative and analytical stakeholders, and those who like improving workflows rather than only producing one-off analyses.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The Associate, Content Strategy & Operations will serve as a key resource to the senior executive team for the podcast & video business. This role will provide critical input to Spotify’s podcast & video strategy and develop business cases and pitch decks for content acquisition targets, original content creation, and justification of new content formats. The Content Strategy & Ops Associate will work directly with a range of teams including Studios, Partnerships, FP&A, Advertising, Analytics, and Business Operations to develop strategic insight and drive operational efforts that meet the needs of Spotify as a business amidst a complex and constantly evolving market ecosystem.
A successful candidate for this position will have experience in financial modeling, strategic decision making and cross-functional efforts. They will be comfortable designing, implementing, and executing processes and workflows that balance quality and speed, and ideally have experience in and passion for podcast and video content.
The position will be based in New York and will report into the Associate Director, Content Strategy.
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What You'll Do- Collaborate with Studios, Partnerships, FP&A, Advertising, Analytics, and Business Operations teams to evaluate new content acquisitions, original development, and new content formats
- Establish processes to track critical business metrics performance of our podcast titles and cost and time of production
- Drive toward full visibility on our content pipeline budget, spend, and forecast
- Build insightful presentations to summarize the state of our content portfolio and facilitate decision-making for global content and finance leadership
Who You Are- A minimum of 2+ years of experience in a management consulting firm, a media or technology firm or at an investment bank, or similar roles
- An attitude that champions collaboration, but also the ability to get the job done on your own when necessary
- Strong quantitative skills with high business acumen, and the ability to work cross-functionally with team members from other disciplines
- Can-do approach and ability to work with many kinds of people across the business, including both analytical and creatively focused employees
- Passion for and familiarity with audio and video across podcasts, shows, audiobooks, and more
- Excellent written and verbal communication skills
Where You'll Be- This role is based in New York, New York
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home
- We ask that you come in 2-3 times per week.
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The United States base range for this position is $103,628-$157,704, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, 23 paid days off, 13 paid flexible holidays.
