Why This Job is Featured on The SaaS Jobs
This Software Engineer role sits at a common intersection in enterprise SaaS: building product-grade capabilities while working closely with customer contexts through a consulting services function. The focus on scalable, secure, permissions-aware systems and connectors reflects the realities of modern B2B SaaS, where value depends on integrating with many data sources and respecting enterprise governance requirements.
For a SaaS career, the work offers durable experience in designing systems that must perform under real-world constraints like large-scale data processing, reliability, and cloud deployment. The remit spans architecture understanding, feature delivery, and performance optimisation, which maps well to the skills that travel across SaaS companies as they mature from core product build-out into platform and ecosystem expansion. Exposure to cross-functional collaboration and code quality practices also aligns with how SaaS engineering organisations operate at scale.
The role is best suited to engineers who prefer broad ownership over narrowly defined tickets, and who can balance delivery with thoughtful design and operational considerations. It will fit professionals who enjoy translating customer use cases into reusable platform components, and who are comfortable communicating with both technical and non-technical stakeholders in enterprise environments.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
Glean is seeking a talented Software Engineer - Consulting Services to build a highly performant, scalable, secure, permissions-aware system that makes all the relevant enterprise knowledge readily available to employees in all contexts of their work. Glean is the work assistant with intuition and helps find and leverage the exact knowledge you need right when you need it so you and your team can get big things done. Join our hard-working team and elevate your career. We are professional, creative, passionate, and, most importantly, customer-obsessed.
Software Engineers at Glean are self-starters, driven, and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge you to do your best work by empowering you to make your own decisions. To do that, we have a very transparent structure and give people freedom to exercise their judgment, even in critical scenarios. This develops more capable engineers and keeps everyone engaged and happy, ultimately leading to customer delight.
You will:
- Design, develop, and maintain high-quality software applications and libraries.
- Develop a strong understanding of our product and engineering architecture and design and implement scalable solutions capable of handling and processing large-scale data sources efficiently for customer use cases.
- Collaborate with cross-functional teams to define, design, and ship new features and connectors to help move deals ahead.
- Participate in code reviews and ensure adherence to coding standards.
- Identify opportunities to improve software quality through process improvements, automation, and system optimizations to enhance product performance and customer experience.
- Train and mentor junior engineers, fostering a collaborative and knowledge-sharing environment.
About you:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in a software development role, preferably in a B2B SaaS environment.
- Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices.
- Proficiency in programming languages such as Python, Java, Go, or TypeScript, along with experience in troubleshooting software applications.
- Familiarity with cloud platforms (AWS, GCP, or Azure) and related services.
- Experience with database management and query languages (SQL, NoSQL).
- Excellent analytical and problem-solving skills, with a focus on delivering high-quality results.
- Strong communication skills, capable of working with both technical and non-technical stakeholders.
Key knowledge and skills
- Thrive in a customer-focused, tight-knit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must
- A proactive and positive attitude to lead, learn, troubleshoot, and take ownership of both small tasks and large features
- Strong coding skills (for example in Go/Python/Java/C++ etc) with an emphasis on designing for reliability and scale, and writing well-tested components
- Ability to diagnose and troubleshoot software issues effectively.
- Familiarity with cloud-native development practices in GCP/AWS/Azure is a plus
- Understanding of Agile and DevOps practices for efficient software lifecycle management.
- Strong verbal and written communication skills for collaboration between customers and technical and non-technical stakeholders.
Compensation & Benefits:
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
