Why This Job is Featured on The SaaS Jobs
This Business Development Representative role stands out in SaaS because it sits at the point where product value is translated into pipeline, and it does so within a vertical platform context serving restaurants. The bilingual Mandarin focus signals a go to market motion that depends on language and cultural fluency, which is a common differentiator for SaaS companies expanding into specific communities or cuisine segments.
For a long term SaaS career, the work builds core commercial fundamentals that transfer across subscription businesses: structured prospecting, territory research, multi channel outreach, and tight coordination with Account Executives. It also offers exposure to how SaaS teams define activity metrics, qualify demand, and move opportunities through early funnel stages, which becomes especially useful when progressing into closing roles, partnerships, or revenue operations.
This position is best suited to someone who prefers a highly measurable day to day rhythm and is motivated by skill building through repetition and coaching. It fits early career professionals or career switchers who want a clear entry point into SaaS sales, particularly those interested in serving a defined customer niche and communicating comfortably in both Mandarin and English.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Now, more than ever, the Toast team is dedicated to supporting our customers. We're providing technology, resources, and a strong sense of community to help restaurants navigate these challenging times. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.
As a Bilingual Business Development Representative (BDR) you will be responsible for creating new business sales opportunities, primarily in Mandarin, for Toast's Strategic Cuisines. BDRs research restaurants in their assigned territory, create an outreach plan and determine how restaurants can benefit from leveraging Toast’s all in one digital platform. Daily outreach consists of cold calls, emails, and social media touch points. After consistent high performance in the role, BDRs have the opportunity to pursue more advanced sales roles at Toast.
A day in the life (Responsibilities):
- Generate 2+ new business sales opportunities daily
- Complete 65+ outreach activities daily
- Research and prospect top/new restaurants in your territory
- Coordinate new business meetings with Territory Account Executives and/or Inside Sales Representatives
- Strategize with District Managers on their new business priorities
What you'll need to thrive (Requirements):
- Ability to write, read, and speak fluent Mandarin Chinese and English
- Strong work ethic and determination to succeed
- Highly coachable and enjoys team collaboration
- Naturally curious and resourceful
- Previous Sales or Sales Internship experience
What will help you stand out (Nonessential Skills/Nice to Haves):
- Collegiate Sales Competitors wanted!
- Restaurant experience a plus
- Financial background is a plus
- Previous phone experience, specifically outbound, preferred
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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