Why This Job is Featured on The SaaS Jobs
This Senior Learning and Development Program Manager role stands out in the SaaS landscape because it sits at the intersection of product-like iteration and internal enablement. The listing signals an L&D function being built out, which is a common inflection point for SaaS companies formalising how they scale knowledge across global teams. The emphasis on piloting, feedback loops, and learning technology also reflects how modern SaaS operators increasingly treat employee development as an operational system, not a set of one-off trainings.
From a SaaS career perspective, the work builds fluency in cross-functional stakeholder management, portfolio prioritisation, and measurement, all within an environment where change is constant and programs must evolve quickly. Experience designing onboarding, skills, and leadership initiatives translates across SaaS organisations because these programs directly influence adoption of processes, tooling, and go-to-market execution. Exposure to emerging approaches, including generative AI in learning workflows, adds a contemporary layer that is becoming relevant across SaaS enablement functions.
The role is best suited to an experienced L&D builder who prefers ambiguity, enjoys testing ideas in real operating conditions, and can balance creativity with disciplined execution. It will fit someone motivated by shaping systems and standards rather than maintaining mature, fixed curricula.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.
Snowflake is building a new and dynamic Learning & Development (L&D) function and is seeking a highly experienced and creative Senior L&D Program Manager to lead the design, piloting, and iteration of innovative learning initiatives. This is a unique opportunity to help build a global learning function from the ground up: creating and implementing cutting-edge programs that support employee development, fostering a culture of engagement, and driving employee impact. The Senior L&D Program Manager will work closely with business leaders and HR Business Partners to identify broad learning objectives and will have the opportunity to experiment with new approaches.
Important: This role is based in our Menlo Park office, with a 2-3 day in office requirement.
RESPONSIBILITIES:
Collaborate with stakeholders to understand overarching learning goals and translate them into creative and engaging program concepts.
Partner with business leaders, HR Business Partners, and subject matter experts to co-create innovative learning solutions.
Lead the end-to-end lifecycle of new learning programs, emphasizing rapid iteration and piloting to determine effectiveness.
Manage a portfolio of diverse learning initiatives, prioritizing flexibility and adaptability in program design.
Develop, lead, and manage a variety of learning programs, such as onboarding, skills development, and leadership development, with an emphasis on novel and engaging approaches.
Utilize strong project management skills to drive the execution of pilot programs and track progress against key milestones.
Establish methods for gathering feedback and data to iterate on program design and delivery for continuous improvement.
Explore and champion the use of new learning technologies and methodologies, including generative AI, to enhance program efficiency, quality, and engagement.
Contribute to building a culture of experimentation and continuous learning within the organization.
QUALIFICATIONS:
8+ years of progressive experience in developing and implementing learning programs, with a focus on building and iterating on new programs, preferably within a technology company or high-growth environment.
Demonstrated ability to design and implement learning programs in a new or evolving function including experience building manager onboarding or leadership development programs.
Strong understanding of adult learning principles and various learning methodologies, with a passion for experimentation.
Excellent project management skills, including the ability to manage multiple initiatives simultaneously.
Exceptional communication, facilitation, and interpersonal skills with the ability to collaborate and influence stakeholders across levels.
Strong problem-solving abilities and a creative mindset.
Bachelor’s degree or equivalent combination of education and experience.
PREFERRED QUALIFICATIONS:
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
