Why This Job is Featured on The SaaS Jobs
Lead Systems Software Engineer roles matter in SaaS when a product must keep enterprise customers stable over long horizons. This listing centers on LTSR branch ownership, backports, and security updates, all of which sit at the intersection of subscription expectations and reliability obligations. The emphasis on customer reported issue investigation and cross functional prioritization reflects the operational reality of mature cloud software where releases are continuous but stability contracts are explicit.
For a SaaS career, the work builds durable strengths in maintaining software that is already widely deployed. Experience with performance tuning, instrumentation, and disciplined release documentation translates across many subscription products, especially those supporting regulated or risk sensitive customers. The role also reinforces the habit of aligning engineering choices with product roadmaps and support signals, a key skill in environments where retention is shaped by trust and uptime as much as new features.
This position suits an engineer who prefers deep technical ownership and methodical problem solving over greenfield delivery. It will appeal to someone comfortable balancing change with conservatism, and who enjoys collaborating with Product, Support, DevOps, and Security to decide what ships and when. It is a strong match for professionals who want their impact measured in resilience, not just velocity.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Own the engineering lifecycle for LTSR branches, delivering high-quality fixes, performance optimizations, and security updates tailored to enterprise stability requirements.
Collaborate with Product Managers, Support, DevOps, and Security teams to prioritize and deliver customer-focused solutions that align with long-term product goals.
Promote and uphold high engineering standards through rigorous code reviews, testing, logging/instrumentation, and static/dynamic code analysis.
Maintain accurate and up-to-date technical documentation, including design specs, release notes, and engineering workflows.
Solid foundation in systems programming, including algorithms, data structures, operating systems, and networking.
Proven experience with memory management, multithreading, performance tuning, and cross-platform development.
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
