Why This Job is Featured on The SaaS Jobs
This Senior Full Stack Software Engineer role stands out in SaaS because it sits at the intersection of product delivery and platform reliability, spanning both web and desktop-native surfaces. In subscription software, that breadth often translates into work that directly affects adoption and retention, since users experience the product across multiple clients and expect consistent performance and behavior.
From a SaaS career perspective, the remit signals meaningful exposure to the full lifecycle of shipping and operating software: architecting features, maintaining code quality through testing and reviews, and participating in production support via an on-call rotation. That combination builds durable skills for modern SaaS orgs, including designing for maintainability, collaborating closely with product counterparts, and making technical tradeoffs that balance velocity with long-term stability.
The role is best suited to an engineer who prefers end-to-end ownership and is comfortable being accountable after deployment, not only during implementation. It also fits someone who enjoys influencing technical direction through pragmatic architecture decisions and who finds satisfaction in raising the bar for others through mentorship and shared engineering practices.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
We are seeking an experienced and ambitious Sr. Full Stack Software Engineer who is passionate about building high-quality, high-scale web and desktop-native applications using modern frontend and backend technologies. You will take end-to-end ownership of significant features, driving architectural decisions, tackling complex technical hurdles, and ensuring high code quality. Your expertise will enrich the team, including through the active mentorship of junior engineers. You will proactively collaborate with Product Managers and cross-functional partners to advocate for technical initiatives that improve team efficiency, system stability, and long-term maintainability.
This position reports to our Engineering Manager, who is based in North America, and is looking for someone to join the team in our Vancouver, Canada Office.
What you’ll do
- Design, develop, and deploy high-quality features across Dialpad's web and desktop-native applications.
- Write clean, modular, and maintainable code using best practices along with unit & integration tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Ensure that features are shipped on time and with the highest quality.
- Take on production on-call activities to support and resolve issues arising from QA and customers.
- Participate in a rotating production on-call schedule to quickly diagnose and resolve critical issues, ensuring a seamless customer experience.
- Participate in deploying new Dialpad releases.
- Collaborate with cross-functional teams to build and use common components and practices across Dialpad products.
- Mentor junior engineers and help them grow their skills and expertise.
Skills you’ll bring
- 8+ years of professional experience in Full-Stack Software Engineering, including 2+ years in a Senior or Lead capacity.
- Strong experience with Python, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP, or other cloud infrastructures.
- Practical experience designing, deploying, and optimizing solutions leveraging serverless computing, microservices, and event-driven architectures. Proficiency with both SQL and NoSQL databases.
- Experience building reusable and modular components for both frontend and backend.
- Experience mentoring junior engineers and helping them grow their skills.
- Experience with Agile development methodologies.
- Strong debugging and troubleshooting skills.
- Strong communication and collaboration skills.
