Why This Job is Featured on The SaaS Jobs
Snowflake sits squarely in the enterprise cloud data SaaS category, where product capability, field execution, and customer outcomes are tightly coupled. A Strategic Program Manager in this context matters because it operates at the seam between what ships and what the go to market organization can reliably sell, support, and implement. The remit described signals work that influences how a mature platform coordinates launches, readiness, and large cross functional initiatives at scale.
For a SaaS career path, this role builds durable operating leverage: translating strategy into a portfolio of programs, defining governance and decision rhythms, and using KPIs to keep multi team delivery accountable. The exposure spans product, engineering, sales, marketing, and customer stakeholders, which is a common trajectory for program leaders who later move into GTM operations, product operations, or broader business transformation roles within subscription software companies.
This position will suit professionals who like ambiguity framed into structure, and who are comfortable earning alignment across senior stakeholders with competing priorities. It also fits someone who enjoys combining operational rigor with enough technical fluency to navigate cloud and data platform concepts, while communicating clearly to non technical audiences.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.
The Strategic Program Management (SPM) team drives Snowflake’s most critical Go-to-Market initiatives. We bridge the gap between new product feature launches and sales readiness, ensuring our programs align with company strategy and goals. By leading end-to-end delivery, we help Snowflake scale efficiently and provide consistent value to our customers.
Role Overview
The Program Manager (PM) serves as the cross-functional backbone for Snowflake’s most critical initiatives, driving the end-to-end delivery of enterprise, operational, and customer-facing programs. You will bridge the gap between high-level business objectives and technical execution, ensuring that complex, multi-project programs remain aligned with Snowflake's strategic goals.
Key Areas of Leadership
1. Program Strategy & Definition
Requirements Definition: Work closely with Sales, Product, Engineering, and Marketing to define program requirements and ensure they map to overall business objectives.
Strategic Alignment: Ensure the program remains strictly aligned with Snowflake’s high-level business objectives and GTM strategies.
Customer Integration: Partner with strategic customers to identify and define large-scale, enterprise-wide programs for Snowflake services.
2. Execution & Delivery Orchestration
Central Orchestration: Act as the primary coordinator for diverse teams—including Sales, Engineering, Product, QA, Operations, Legal, and Support—to ensure cohesive delivery.
Planning: Develop detailed program plans covering scope, resource allocation, and critical path tasks.
Impediment Resolution: Proactively identify and resolve technical and non-technical bottlenecks to maintain team velocity.
3. Governance & Risk Management
Framework Design: Establish decision-making frameworks, review cadences, and clear escalation paths across all organizational levels.
Risk Mitigation: Analyze program risks and dependencies to develop robust mitigation plans and contingencies.
Performance Tracking: Define and monitor KPIs to measure project health, performance, and the success of business outcomes.
4. Stakeholder Management & Communication
Consensus Building: Drive agreement among diverse stakeholders who may have conflicting priorities.
Data-Driven Reporting: Provide regular status updates to executive leadership, translating complex technical details into actionable insights for non-technical audiences.
Documentation: Maintain program documentation, process flows, and best practices to ensure transparency.
5. Continuous Improvement & Scaling
AI Innovation: Leverage cutting-edge AI capabilities to streamline program management processes and drive the development of intelligent templates and workflows that standardize delivery across the organization, ensuring consistent quality as the program scales.
Process Design: Design and champion repeatable, scalable templates for release management, program intake, and technical reviews.
Efficiency Analysis: Constantly analyze execution for inefficiencies and implement improvements to delivery processes.
Our Ideal Program Manager will have:
7+ years in Program Management (PM), driving large-scale enterprise/GTM initiatives in current cloud technologies.
Knowledge of modern data warehousing principles, data lake architecture, and leveraging public cloud services (e.g., AWS, Azure, or GCP) for large-scale data platforms.
Ability to thrive and succeed in a dynamic environment not slowed down by ambiguity or competing priorities.
Deep Go-to-Market (GTM) experience, specifically bridging product launches and sales readiness.
Experience in leveraging or driving AI Innovation to streamline processes for standardization and scale.
Direct experience in defining and monitoring Key Performance Indicators (KPIs) for performance and business outcomes at a program level.
Experience working cross-functionally with sales, product management, engineering, and other functions involved in product and sales Go-to-Market (GTM).
Effective verbal and written communications and presentation skills, with the ability to interact with technical and non-technical groups.
Excellent analytical, problem-solving, consultative, and organizational skills.
Bonus: Direct experience with the Snowflake Data Cloud, including expertise in modern data warehousing, data lake architecture, and cloud services (AWS, Azure, or GCP).
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
