Why This Job is Featured on The SaaS Jobs
This Associate Learning Consultant role stands out because enablement and internal education are core levers in SaaS businesses that sell complex products and must keep pace with frequent releases. Assent operates in a specialist domain where product knowledge, customer context, and compliance-adjacent concepts intersect, making structured learning programs a practical part of how SaaS teams scale consistency across onboarding and ongoing training.
For a SaaS career, the work builds durable capability in translating evolving product and process changes into repeatable learning experiences. Exposure to instructional design methods, live facilitation, and measurable completion data maps closely to how SaaS companies run enablement across customer-facing and internal teams. The emphasis on maintaining knowledge resources and iterating based on feedback also mirrors the continuous improvement cycle common in subscription businesses.
This position is best suited to early to mid-career professionals who enjoy turning ambiguity into clear materials and supporting others’ performance through training. It fits someone comfortable co-facilitating sessions, collaborating across program and content stakeholders, and developing craft through peer review and guided practice in a structured learning function.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Company Description
Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.
We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.
Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.
Hybrid Work Model
At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office 1-3 days a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.
Job Description
The Associate Learning Consultant supports the design and delivery of engaging learning experiences that help bring program blueprints to life. This role contributes to the creation of training materials, facilitates group or practice sessions, and learns to apply instructional design principles in real-world contexts. The Associate Learning Consultant plays a key role in building learner confidence and understanding while developing their own skills as a future facilitator and learning designer.
What You’ll Do
Support the design of structured learning experiences based on scoped program needs and audience objectives.
Assist with developing training materials such as slide decks, job aids, facilitator guides, and knowledge base articles.
Co-facilitate live learning sessions (onboarding, workshops, vILT) with guidance from a Learning Consultant.
Apply foundational instructional design methods — such as scaffolding, practice, and feedback loops — to improve learner engagement and retention.
Maintain and update pod-specific learning resources, ensuring information is accurate and accessible.
Collect learner feedback and assist in tracking session data and completion metrics.
Collaborate closely with Program Managers and Learning Consultants to ensure learning content aligns with defined outcomes
Participate in peer reviews and internal enablement, continuously developing facilitation and design skills.
Contribute ideas for improving delivery flow, learner engagement, and content clarity.
Qualifications
What You’ll Bring
Education/Knowledge: Bachelor’s degree (or equivalent experience) in Education, Communication, Instructional Design, or a related field. 3-5 years of experience with strong learning design potential are encouraged to apply.
Foundational Instructional Design Knowledge: Understanding of adult learning theory, ADDIE, and key instructional concepts like scaffolding, practice, and reinforcement.
Facilitation Readiness: Comfort presenting, leading small-group discussions, or co-facilitating sessions with guidance from senior facilitators.
Content Development Skills: Basic ability to create clear, organized, and visually appealing learning materials such as slides, 1-pagers, and internal articles.
Collaboration: Strong communication skills and willingness to work collaboratively with Program Managers, Learning Consultants, and Content Specialists.
Learner-Centric Mindset: Curiosity about how people learn best and a passion for helping others succeed through practical, accessible training.
Tools & Platforms (Preferred): Exposure to or interest in learning platforms such as LMSs, webinar tools, or authoring systems (e.g., Google Vids, Clueso, Articulate, LEAi).
Mindset: Growth-oriented, proactive, and eager to learn. Brings curiosity, creativity, and accountability to every project.
Additional Information
Life at Assent
Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.
Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.
Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.
Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.
At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).
Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.
If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.
We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-related qualifications. AI does not make hiring decisions. All candidates will speak with a real person, and final decisions are always made by our recruitment team.
