Why This Job is Featured on The SaaS Jobs
This Contracts Manager role sits at the centre of how enterprise SaaS revenue is converted into durable customer relationships. Nexthink operates in the digital employee experience category, where contracts often blend software licensing, cloud delivery terms, and security and privacy commitments. The remit spans SaaS agreements, public sector contracting, and partner program documentation, reflecting the commercial complexity typical of established, multi-region SaaS vendors.
For a SaaS career path, the work builds fluency in recurring-revenue mechanics and the legal levers that shape them, from negotiation strategy through to template and playbook governance. Cross-functional exposure to sales, finance, product, and compliance provides a practical view of how SaaS organisations manage risk while maintaining deal velocity. Experience supporting tooling and process improvements also translates well to legal operations and scalable contracting functions common in growing software businesses.
The position is best suited to a contracts professional who enjoys being embedded with go-to-market teams and can switch between detailed drafting and pragmatic problem solving. It will appeal to someone comfortable handling multiple concurrent negotiations and who values clear stakeholder communication across geographies. Candidates interested in enterprise procurement dynamics and repeatable contracting frameworks in SaaS should find the scope aligned.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
#LI-Hybrid
Job Description
Reporting to the Senior Counsel, Commercial EMEA, the Contracts Manager, Commercial EMEA, will work with Senior Counsel to:
Draft, review, and negotiate a wide range of commercial contracts, including NDAs, license assignments, sales agreements and SaaS agreements for enterprise-level and public-sector clients. Liaise with legal counsel as appropriate.
Collaborate with EMEA and other global-based sales teams and other key stakeholders (including finance, product, and compliance teams) to close deals with customers and partners, managing multiple high-priority transactions under tight deadlines.
Develop and negotiate agreements for partner programs, including Reseller, Distribution, and Teaming agreements, ensuring alignment with the company’s business objectives.
Qualifications
2+ years of experience working on commercial contracts, particularly in the SaaS and cloud services industry.
Experience working on enterprise-level contracts, with a strong understanding of various licensing models, including SaaS, on-premises, and cloud-based offerings.
Proven ability to work closely with sales teams in fast-paced, deadline-driven environments, particularly during quarter-end and year-end.
Some knowledge of global privacy and data protection risks, including experience handling customer security questionnaires and negotiating Data Processing Agreements (DPAs), with the support of the legal and privacy teams.
Ability to quickly understand the company’s products and services.
Exceptional communication and drafting skills, with attention to detail.
Comfortable with new technologies (including use of generative AI). Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with contract management tools like Salesforce or SharePoint is a plus.
Additional Information
We are the pioneers and trailblazers of a global IT Market Category that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
🩺 Fully covered private health insurance for you and your family, life insurance plans, and Medicash Solo Level 2, ensuring comprehensive protection.
Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
