Why This Job is Featured on The SaaS Jobs
Activation is one of the most decisive moments in SaaS, where a signed contract either turns into sustained usage or stalls. This Activation Solution Engineer role sits directly in that handoff, focused on moving new and early stage customers from first implementation to real adoption on a cloud data platform. In the broader SaaS ecosystem, that makes the position a practical view into how product value, technical onboarding, and commercial outcomes connect.
For a long-term SaaS career, the work builds a repeatable skill set around time to value and consumption based success. Managing a portfolio, shaping early use cases, and creating reusable enablement programs develops instincts that translate across SaaS categories, especially platforms with usage based expansion. The emphasis on architectural guidance, security setup, and workload design also strengthens cloud fluency that remains relevant across modern data stacks.
This role tends to suit professionals who enjoy being the technical partner closest to the customer while coordinating with account teams, support, and product functions. It aligns with those who like measurable outcomes, can balance hands on problem solving with structured program creation, and are comfortable communicating in both Japanese and English in a customer facing setting.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.
The Activation Solution Engineer is a high-impact, cross-functional role designed to accelerate the customer journey from initial acquisition to successful platform adoption and expansion on the Snowflake AI Data Cloud. You will contribute to this mission by driving initial utilization, leveraging modern AI-powered tools and coding agents to ensure technical success.
This role bridges the critical gap by helping new and early-stage customers achieve rapid implementation, quick value, and a world-class experience on the Snowflake platform. You will be the dedicated customer technical partner, responsible for driving technical enablement and supporting the overall activation and adoption of our customers initial use cases.
This is a fantastic opportunity for technical professionals to develop deep expertise in cloud data architecture, make a measurable impact on customer success, and contribute to one of the fastest-growing technology companies.
KEY RESPONSIBILITIES AND DELIVERABLES
The Activation SE manages a critical portfolio of new and early-stage customers, and is accountable for accelerating their time-to-value and achieving sustained platform growth. Operating as a Full-Stack Technical Resource, this role blends deep hands-on expertise with the strategic acumen of a business leader.
Strategic Ownership and Value Creation
Lead Your Account Micro-Business: Take ownership of the technical success and consumption trajectory within your assigned portfolio, driving adoption metrics in your assigned accounts, acting as a single point of contact for all customer needs.
Driving Outcome-Based Utilization: Apply an outcome-based selling mindset to customer engagements, focusing on how the Snowflake AI Data Cloud helps them solve complex data challenges and unlock maximum business value—not just product features.
Strategic Advisory and Guidance: Serve as a trusted strategic advisor immediately following the initial contract close, providing guidance on data strategy, technology stack integration, and ensuring a swift, successful activation of Use Cases.
Deliver Technical Value with AI: Deliver technical value efficiently by leveraging cutting-edge AI-powered development tools and automation to accelerate solutions and implementation guidance, helping customers move faster to production.
TECHNICAL EXECUTION AND COLLABORATION
Architectural Leadership: Provide customers with critical, Snowflake-specific foundational guidance, including Architectural Best Practices, Workload Isolation & Warehouse Utilization, Resource Monitoring & Alerts, Budgeting, and RBAC/Security Setup.
Cross-Functional Collaboration: Collaborate effectively with the Account Team to highlight risks and establish and nurture trusted relationships with internal Snowflake teams (e.g., Professional Services, Support) and external partners to ensure seamless resource orchestration.
Develop Scalable Programs: Create and deliver reusable, high-impact programs, such as Hands-on Labs (HoLs) and webinars, to educate a wide customer audience on specific platform features and industry best practices.
Technical Feedback Loop & Innovation: Act as a key feedback loop from the field to influence future product development, working closely with Product Management and Engineering teams.
Expert Support and Triage: Efficiently triage a broad array of incoming customer inquiries, assisting the field team with demos, troubleshooting, and identifying opportunities to qualify potential business value for the Expansion team.
REQUIRED QUALIFICATIONS
We are seeking highly skilled and motivated technical professionals eager to launch their next career chapter with us.
Technical Aptitude: Hands-on experience with SQL is required.
Data & Cloud Knowledge: Strong foundational understanding and experience with data architecture, data analytics, and the core concepts of major cloud platforms (AWS, Azure, Google Cloud).
Growth Mindset: A strong desire to learn, grow your technical skills, and become an expert in the Snowflake platform.
Communication Skills: Excellent written and verbal communication skills with the ability to communicate technical concepts clearly and effectively to diverse audiences.
Professional Skills: Ability to handle multiple projects simultaneously and possess Project Management skills to track, manage, and drive customers to an agreed-upon timeline.
Education: University degree in computer science, engineering, mathematics, or related fields, or equivalent practical experience in a technical role.
Language : Fluent in Japanese and business level in English
WHAT SETS YOU APART (PREFERRED QUALIFICATIONS)
SnowPro Core certification.
Proficiency in additional coding languages, particularly Python, Java, or Scala, especially in a data or application development context.
Experience with modern data technologies (e.g., CI/CD tooling, orchestration tools) or a basic understanding of Data Science concepts.
Prior experience or strong interest in leveraging AI-powered development tools and coding agents to increase solution delivery efficiency.
PERFORMANCE ASSESSMENT & CAREER PATH
This role is designed as a direct path to a successful career within the Snowflake Solution Engineering organization.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
