Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
Project management inside SaaS professional services sits at the intersection of product, delivery, and customer outcomes, and this role reflects that reality. The work is anchored in implementing a cloud platform for regulated financial institutions, where success depends on translating a standardized SaaS product into real operational change without losing control of scope, timelines, or stakeholder expectations.
For a SaaS career, this kind of delivery role builds durable experience in how recurring-revenue products get adopted after the sale. It develops fluency in customer-facing execution, cross-functional coordination with sales, product, and customer success, and the practical application of agile methods in an implementation setting. The emphasis on using AI tools to improve efficiency also signals exposure to modern operational practices that are increasingly relevant across SaaS teams.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
As a Project Manager you will be part of a high-performing professional services team (PSO) focused on evaluating how the nCino product can best meet our clients’ needs and partnering with the Implementation Consultant to oversee the application of an agile project delivery for financial institutions. You will provide direction on complex programs for our digital transformation program, ensuring the successful development and implementation of medium to large scale, cross-functional projects.
Responsibilities:
- Act as the primary point of contact for assigned customers, ensuring clear communication and alignment throughout the project lifecycle. Lead customer interactions, proactively addressing concerns and ensuring customer satisfaction.
- Demonstrate a strong foundation in project management by planning and allocating resources, monitoring burn summaries, tracking progress, and keeping stakeholders informed of updates and outcomes. Ensure projects are delivered on time and within budget.
- Possess a foundational understanding of managing an nCino project plan, including task prioritization, resource allocation, and milestone tracking.
- Leverage a basic understanding of the banking industry and best practices to provide guidance and strategic insights to customers. Apply industry knowledge to enhance service delivery and support customer goals.
- Maintain a fundamental knowledge of the nCino product, including feature functionality, demonstration techniques, and their value to banking clients. Continuously update and expand product knowledge to stay current with new features and capabilities.
- Collaborate cross-departmentally with sales, product, and customer success teams to ensure seamless program delivery and customer satisfaction. Foster a collaborative and supportive team environment.
- Apply a foundational understanding of agile principles and nCino project methodology to support efficient and effective implementation processes. Ensure adherence to project methodologies and contribute to continuous improvement efforts.
- Engage in continuous learning and collaboration, handling complex work independently with minimal oversight. Set personal development goals, actively seek feedback, and contribute to overall service excellence.
- Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors.
- Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working.
- Stay informed on AI advancements to drive continuous learning and scalable growth opportunities.
Required Qualifications:
- Undergraduate degree in a relevant field (e.g., Business, Management, Information Technology) or equivalent experience.
- 2+ years of professional experience in project management or a related field.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Willingness to learn and adapt in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
Desired:
- Salesforce experience
- Position may require travel
- Previous project management experience
- Familiarity with agile software delivery practices and concepts
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.
The base salary range for this job is:
$58,700.00 - $93,900.00
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
