Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
Support Core engineering sits at a particularly SaaS-specific intersection: product development that is directly shaped by reliability, customer impact, and operational feedback loops. This role focuses on web and desktop-native surfaces, which are common in mature SaaS platforms where performance, consistency, and release quality matter as much as new functionality. The inclusion of on-call responsibilities also signals a production-oriented environment where engineering outcomes are measured in uptime and user experience, not just shipped code.
For a SaaS career, the long-term value here is breadth with accountability. End-to-end feature ownership and architectural input build the kind of product judgment that transfers across SaaS companies, especially those running multi-surface applications and API-driven backends. Working across frontend and backend, alongside unit and integration testing, reinforces the engineering habits that support iterative delivery and maintainability over time. Collaboration with Product Managers adds exposure to how SaaS roadmaps are negotiated against technical constraints.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
We are seeking an experienced and ambitious Full Stack Software Engineer who is passionate about building high-quality, high-scale web and desktop-native applications using modern frontend and backend technologies. You will take end-to-end ownership of significant features, drive architectural decisions, tackle complex technical hurdles, and ensure high code quality. You will proactively collaborate with Product Managers and cross-functional partners to advocate for technical initiatives that improve team efficiency, system stability, and long-term maintainability.
This position reports to our Engineering Manager, who is based in North America, and is looking for someone to join the team in our San Ramon, CA, USA office.
What you’ll do
- Design, develop, and deploy high-quality features across Dialpad's web and desktop-native applications.
- Write clean, modular, and maintainable code using best practices along with unit & integration tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Ensure that features are shipped on time and with the highest quality.
- Participate in a rotating team on-call schedule to quickly diagnose and resolve critical issues, ensuring a seamless customer experience.
- Collaborate with cross-functional teams to build and use common components and practices across Dialpad products.
Skills you’ll bring
- 3+ years of professional experience in Full-Stack Software Engineering.
- Strong experience with Python, Java, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP, or other cloud infrastructures, etc.
- Practical experience designing, deploying, and optimizing solutions leveraging serverless computing, microservices, and event-driven architectures. Proficiency with both SQL and NoSQL databases.
- Experience with building reusable and modular components for both frontend and backend.
- Bachelor's degree in Computer Science or equivalent practical experience.
- Proven ability to design, build, launch, and maintain at least two large-scale production systems.
- Experience with Agile development methodologies.
- Strong debugging and troubleshooting skills.
- Strong communication and collaboration skills.
