Why This Job is Featured on The SaaS Jobs
This Backend Software Engineer role stands out in the SaaS ecosystem because it sits at the intersection of product analytics and operational reliability. Jellyfish integrates with systems like Jira and Git, which signals a SaaS platform built on continuous ingestion of third party data and the need to normalize, validate, and serve it at scale. Work centered on ETL style pipelines and performance is a common pressure point for SaaS products that rely on integrations as a core part of customer value.
From a SaaS career perspective, the mandate touches several durable engineering competencies: building resilient ingestion flows, instrumenting services with observability and metrics, and translating production issues into systematic fixes. Exposure to customer escalations also develops the practical judgment needed in SaaS environments where data correctness and latency directly affect retention and trust. Internal tooling work reinforces a platform mindset that transfers well across B2B SaaS companies.
The role is best suited to engineers who like owning ambiguous backend problems end to end, from design through operations. It will fit someone who enjoys performance work, debugging, and making systems measurable, and who is comfortable collaborating across teams to align technical choices with user and business needs in a subscription software context.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The team at Jellyfish is changing how product development happens, helping engineering teams learn how to work together and communicate more effectively. We’re in search of a Backend Engineer who’s passionate about performance, scaling, and working with a lot of data. Ideally, you’re performance minded and have worked on data ingestion and ETL processes. Experience building internal tools to triage and debug issues is a plus. This is a great opportunity to be a member of an exceptional engineering organization with high agency: where you can help shape the features your team builds and how your team builds them.
If this sounds exciting, we’d love to hear from you.
What you’ll do:
Develop and improve upon data ingestion from external sources (e.g. Jira/Git) into Jellyfish
Implement observability and metrics tooling
Develop internal tools to enable teams to better support our customers
Handle customer escalations related to data ingestion
Design, plan and implement key features as part of a highly effective agile team
Provide technical expertise within your team and across the organization
Communicate effectively about project status, technical issues
Participate in your team’s agile process and work to continually improve your team’s capabilities
Provide support for production operations of the Jellyfish product
Actively participate in a culture supportive of growth and inclusion on your team
About you:
You know how to build and scale data ingestion pipelines
You are a strong programmer with extensive Python experience
You have familiarity with observability and profiling
You are great at asking questions, figuring out what needs to be done, building consensus, and executing
You consider both the needs of the user and the needs of the business when designing a solution
You love learning new things and sharing knowledge with others
You have strong communication skills, and enjoy working as part of a team
You are eligible to work in the U.S. for any employer
Located in EST or CST time zone
Bonus points if:
We believe that it takes a diverse team to build the best company we can. Jellyfish welcomes people from all backgrounds and especially encourages applications from members of groups underrepresented in the software industry.
A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must.
Occasional travel may be required.
Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Let’s talk about us!
This is all about you, but you want to know a little about us. Jellyfish enables leaders to effectively build AI-integrated engineering teams, align engineering decisions with business initiatives and deliver the right software efficiently and on time. AI tools alone won’t transform your org—Jellyfish shows you what’s working, what’s not, and how to build high-performing teams that know how to use AI the right way.
