Why This Job is Featured on The SaaS Jobs
This Senior People Partner role stands out in the SaaS landscape because it sits directly at the intersection of product-led technology and commercial execution. Synthesia is positioned as an enterprise-facing AI platform, and the listing signals a company operating at meaningful scale with global GTM leadership across regions. In that context, the People Partner function becomes a lever for predictable revenue operations, leadership capacity, and organizational design rather than a purely HR service layer.
For a SaaS career, the work maps closely to the operating system of modern go-to-market teams: workforce planning tied to business strategy, data-informed decisions on talent and engagement, and change management as teams evolve. Experience advising Sales, Marketing, and Customer Success leaders is highly portable across B2B SaaS, particularly for professionals aiming to deepen fluency in how commercial orgs scale and how people programs translate into execution.
The role is best suited to someone who prefers senior stakeholder partnership, enjoys balancing strategic counsel with hands-on delivery, and is comfortable navigating complex employee relations alongside org-level initiatives. It will fit a practitioner who wants proximity to GTM decision-making and is motivated by building repeatable people practices across a multi-region SaaS organization.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The Role
As a Senior People Partner – GTM, you’ll be a strategic advisor and trusted partner to our global GTM leaders. You’ll play a critical role in aligning our people strategy with business objectives, enabling high performance, strong leadership, and an engaged culture as we scale. You’ll operate at both strategic and operational levels—driving talent programs, advising on org design, leading change initiatives, and serving as a coach to senior leaders.
This is a high-impact role for someone who thrives in a fast-paced, scaling environment and brings a mix of commercial acumen, HR depth, and the agility to build while executing.
Key Responsibilities
Strategic Business Partnership: Work closely with leaders across assigned GTM business lines, contributing to the organization’s strategy, direction, and design.
Contribute to the People Strategy for the GTM organisation: Deep understanding of the business and their needs, in order to influence the People agenda and drive fit-for-purpose initiatives that drive results.
Provide insights: Use data-driven insights to advise leadership on workforce trends, engagement, talent gaps, and organizational health.
Support organizational change: Guide leaders through change management, helping to shape organizational structure, culture, and processes.
Employee relations: Oversee and manage complex ER cases within the GTM org.
Leadership Coaching: Act as a coach and thought partner to GTM leaders, helping them build high-performing, resilient teams.
Talent Development: Collaborate on talent reviews, succession planning, and career development strategies to grow internal capability.
Employee engagement: Drive action planning and initiatives aimed at improving employee engagement, satisfaction, and retention.
Workforce planning: Collaborate with the finance team and business leaders to anticipate future workforce needs.
People Operations Collaboration: Work with the wider People team and Cross-functional teams to ensure a seamless employee experience.
People Team Initiatives: Lead and drive cross-functional People Team priority projects throughout the year, ensuring alignment with business goals and timely execution
What We're Looking For
6+ years’ experience in a strategic HRBP / People Partner role within a high-growth B2B SaaS or tech environment.
Strong experience supporting Commercial / GTM teams (Sales, Marketing, Customer Success).
Proven ability to influence senior leaders and executives, and to drive organizational and cultural change.
Strong expertise in org design, talent, performance, and employee relations, with a proven ability to independently resolve complex ER cases at scale.
Highly data-driven, with the ability to translate insights into action.
Strategic and hands-on, comfortable operating at both enterprise and execution levels.
Excellent stakeholder management, communication, and coaching skills.
Experience working in a global or multi-region organization is a plus.
Please note that this is a hybrid position of 3 days/week in our NYC office.
We’re committed to creating an inclusive and diverse environment where everyone can thrive. We welcome applicants from all backgrounds and experiences.
