Why This Job is Featured on The SaaS Jobs
Build and release automation has become a core differentiator for modern SaaS organisations, especially those operating large portfolios of services and repositories. This Senior DevOps Engineer role is notable because it centers on standardising the software delivery system itself, including CI/CD patterns, artifact management, versioning, and supply chain controls, rather than only supporting individual application teams.
For a SaaS career path, the work maps closely to how cloud products scale responsibly: reducing lead time, improving traceability, and making releases repeatable across many codebases. Experience designing “golden” pipeline templates, embedding security into delivery workflows, and partnering with QA, Security, and Architecture translates well across SaaS companies that are maturing their platform engineering and DevSecOps practices. The emphasis on governance and auditability is particularly relevant as SaaS products face increasing customer and regulatory scrutiny.
This role tends to suit engineers who prefer systems thinking over ticket-driven operations, and who enjoy setting standards that other teams adopt. It also fits someone comfortable balancing reliability, developer experience, and risk controls, while communicating clearly through documentation and shared runbooks in a distributed, remote-friendly environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
As a Senior DevOps Engineer at NinjaOne, you will serve as a technical leader focused on build and release automation strategy, CI/CD platform engineering, and software supply-chain excellence. You will own the design, scalability, reliability, and security of our build and release ecosystem across our entire portfolio of Unified IT Operations SaaS products.
This role goes beyond maintaining pipelines—you will architect and standardize how software is built, versioned, tested, signed, and released across hundreds of repositories and services. You will drive automation that reduces lead time, eliminates manual release risk, improves traceability, and enables predictable, auditable, and secure software delivery.
You will partner closely with Development, QA, Security, Architecture, and Corporate IT to define and implement golden CI/CD patterns, enforce build governance standards, embed security controls, and optimize delivery performance. As NinjaOne continues to scale globally, you will help enable rapid expansion into new regions through resilient, repeatable, and compliant build and release automation systems.
This is a highly visible, high-impact role responsible for evolving NinjaOne’s build platform into a self-service, secure, and performance-optimized delivery engine.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.
What You’ll be Doing
- Design, implement, and maintain CI/CD pipelines, versioning automation, and artifact signing across services and repositories.
- Define and roll out standardized build patterns, reusable pipeline templates, and “golden” configurations (CircleCI and related tooling).
- Manage and optimize build infrastructure (executors, runners, caching, containerized environments) to reduce lead time, flakiness, and cost.
- Partner with engineering and architecture teams to diagnose and resolve systemic build failures and dependency issues.
- Embed security and supply-chain controls into pipelines, including vulnerability scanning, secrets management, policy enforcement, and SBOM generation.
- Implementation of branching, versioning, and release strategies (e.g.,/feature branches, trunk-based development, release branches, hotfix flows) to improve predictability and rollback safety.
- Administer artifact management platforms (e.g., JFrog Artifactory), including repository layout, retention, immutability, and provenance metadata.
- Collaborate with security, compliance, and audit teams to meet regulatory and customer requirements for traceability and change governance.
- Create and maintain clear documentation, runbooks, and onboarding materials for CI/CD standards and tooling.
- Mentor engineers and help teams adopt standardized build and release workflows
- Other duties as needed.
About You
- 8+ years of experience in DevOps, build/release engineering, or platform engineering with deep CI/CD automation expertise.
- Proven experience designing, scaling, and operating complex CI/CD systems using tools such as CircleCI, GitHub Actions, Bitbucket Pipelines, Jenkins, or GitLab CI.
- Strong expertise in Git-based workflows, branching strategies, pull request governance, and protected branch policies.
- Hands-on experience administering artifact repositories (e.g., JFrog Artifactory) including repository design and metadata management.
- Deep understanding of build systems and dependency management (Maven, Gradle, npm, etc.).
- Experience designing secure software supply-chain processes including signing, SBOM generation, and vulnerability scanning.
- Strong infrastructure-as-code experience (CDK, Terraform, Ansible, Chef, etc.) applied to CI/CD infrastructure.
- Experience with containerized build environments (Docker) and cloud platforms (AWS or equivalent).
- Proficiency in scripting or programming (Python, Bash, Go, etc.) to build automation tooling.
- Experience implementing release governance, audit traceability, and change management processes.
Preferred Qualifications
- Experience designing and rolling out standardized “golden pipeline” templates across large engineering organizations.
- Background in DevSecOps or software supply-chain security (attestations, signing frameworks, policy-as-code such as OPA/Conftest).
- Experience improving DORA metrics and delivery performance at scale.
- Prior experience leading CI/CD modernization, platform migrations, or tooling consolidation initiatives.
- Experience operating in high-growth SaaS or multi-region cloud environments.
- Familiarity with progressive delivery patterns such as blue/green or canary releases.
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $140,000 to $190,000 per year.
For roles based in New York, the base salary hiring range for this position is $140,000 to $190,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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