Manager, Creative Enablement & Scaled Services

Spotify • Full-time • Los Angeles, CA • 1m ago

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.

Spotify Advertising is building the future of scaled, automated advertising and creative plays a critical role in making that possible. You’ll join the Creative Production & Operations team within Creative Lab, where we partner closely with Sales, Product, Marketing, and external creative partners to make sure great creative is never a blocker to growth.

In this role, you’ll sit at the intersection of creative, partner ecosystems, and scaled buying channels. You’ll help shape how we enable advertisers to activate faster, improve how partners deliver work, and ensure creative support is used where it drives the most impact.

A big part of your work will focus on evolving our Creative Partner Network—improving how partners are onboarded, supported, and measured. You’ll also help scale creative support models that drive adoption of new buying channels, using data and insights to continuously raise the bar for creative quality and effectiveness.

What You'll Do:

Help shape and evolve how our Creative Partner Network operates, improving onboarding, accreditation, and overall partner experience
Spot gaps in creative capabilities across the ecosystem and work with cross-functional partners to bring in the right expertise
Build strong, collaborative relationships with external partners to align on creative quality and evolving ad formats
Partner with Sales leadership to understand advertiser needs and ensure creative support helps unlock adoption of priority buying channels
Work with Business Operations and Finance to design scalable, sustainable creative support models
Enable Sales teams with clear frameworks, training, and narratives to confidently position creative solutions
Collaborate with Product, Business Development, and Marketing to turn insights into improvements across tools, workflows, and roadmaps
Drive initiatives that improve scalability and efficiency across creative operations, including automation opportunities
Use data and feedback to identify friction points and continuously improve how creative support is delivered
Act as a connector across teams, keeping complex initiatives aligned and moving forward

Who You Are:

You have 7+ years of experience in creative operations, platform enablement, partner ecosystems, or scaled services
You understand automated, biddable, or self-serve advertising models and how creative impacts performance and adoption
You have worked closely with Sales teams and understand go-to-market dynamics in a platform or publisher environment
You know how to translate complex ideas into clear, actionable guidance for cross-functional teams
You are comfortable presenting to senior stakeholders and large groups with clarity and confidence
You have experience working across creative, product, and business teams, balancing multiple priorities effectively
You have led initiatives from idea through execution, building alignment and momentum along the way
You bring strong operational thinking and have built frameworks, processes, or systems that scale
You use data and insights to guide decisions and measure impact
You have experience working with external partners or vendors, including onboarding and performance management
You stay organized and adaptable in fast-moving, evolving environments
You are curious about automation, tooling, or AI-driven solutions in the creative or advertising space

Where You'll Be:

We offer you the flexibility to work where you work best! For this role, you can be within the North Americas region as long as we have a work location.
This team operates within the Eastern Standard time zone for collaboration.

The United States base range for this position is $123,190–$175,985 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

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