Why This Job is Featured on The SaaS Jobs
This role stands out in SaaS because it is dedicated to expansion revenue within an existing customer base, a core motion for subscription businesses where retention and net revenue retention often matter as much as new logo acquisition. With a defined small and mid-market focus and an emphasis on running full sales cycles from qualified interest to close, it reflects a mature go-to-market setup with clear handoffs between marketing, account management, and closing functions.
For a SaaS sales career, the work builds repeatable skills in value-based selling, commercial negotiation, and forecasting discipline inside a recurring-revenue model. Managing cross-sell and upsell cycles also develops product fluency across use cases, plus the ability to translate technical capabilities into business outcomes for multiple stakeholder types, which is broadly transferable across B2B software categories.
The position is best suited to a seller who prefers structured pipeline execution over outbound prospecting and who enjoys operating with clear performance targets. It fits someone comfortable owning territory planning and maintaining CRM hygiene, while collaborating with upstream teams that generate demand. Candidates interested in deepening closing craft in a SaaS environment, particularly within customer expansion, should find the scope aligned.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
The Account Executive, Customer Base role at NinjaOne is responsible for achieving sales and profitability objectives and focuses on small and mid-market accounts in NinjaOne’s current customer base. NinjaOne AEs spend 100% of their time engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, and closing revenue. No prospecting, as we leave that to our world-class Account Management and marketing teams. This is a strategic role which will contribute significantly to the success of NinjaOne. You will be responsible for closing cross sell and up sell business with 100% of your focus on closing qualified leads. Core responsibilities include territory planning, relationship development, running sales cycles, pricing, presentation delivery, negotiations, and closing.
Location- Hybrid remote in Austin, Texas or Tampa, FL
What You’ll be Doing
- Qualify prospective accounts to build and maintain an up-to-date pipeline of prospects to achieve annual sales goals
- Become a trusted guide on NinjaOne’s products and conduct discovery calls, presentations, and demos with prospects
- Negotiate opportunity terms, discounts, and implementation with leadership approval for below-threshold discounts
- Demo the product to prospects
- Manage sales cycles to help potential customers evaluate Ninja’s product and closing revenue
- Forecast opportunities in Salesforce to hit or exceed a monthly quota in a defined territory
About You
- Associate’s or Bachelor’s degree preferred, or equivalent experience
- 2+ years’ experience selling SaaS software to B2B prospects
- Experience selling IT Operations software or similar solutions preferred
- Career history of consistent success in meeting and exceeding sales quotas
- Polished communication skills that are matched only by your active listening skills
- Engaging and technical you can deliver a demo that is meaningful to business users and technical audiences
- Excellent professional presence and business acumen
- Exceptional ability to build credibility with clients and close new business
- Experience with salesforce or similar CRM
About us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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