Why This Job is Featured on The SaaS Jobs
This role stands out in the SaaS ecosystem because it sits at the intersection of software-enabled operations and regulated healthcare delivery. Iterative Health positions itself as a technology and services company supporting a large clinical research site network, which signals a SaaS-adjacent model where outcomes depend on both product capabilities and consistent execution across many sites.
For SaaS career development, the work offers exposure to how tech platforms become operational systems of record in real-world environments. Coordinating trials while using tools like CTMS, managing documentation quality, and working with sponsors and CROs builds practical fluency in process design, data integrity, and stakeholder management, all common pressure points for SaaS companies serving complex industries. The emphasis on protocol adherence and audit-ready workflows also translates well to SaaS roles that touch compliance, implementation, or customer operations.
This position is best suited to professionals who enjoy structured work, clear standards, and cross-functional coordination. It aligns with someone who wants hands-on responsibility in a tech-enabled setting, values precision, and is motivated by improving repeatable execution rather than purely exploratory research.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 70+ clinical research sites across US and Europe accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies. Our focus is on driving the success and growth of our partner sites by empowering them with tech-enabled services. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need.
Clinical Research Coordinator II
Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 80+ global clinical research sites accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies. Our focus is on driving the success and growth of our partner sites by empowering them with tech-enabled services. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need.
We are seeking a full-time, experienced Clinical Research Coordinator - Level II (CRC II). The CRC supports, facilitates and coordinates the daily clinical trial activities and plays a critical role in the conduct of the study.
Responsibilities:
- Administratively and clinically manage industry-sponsored clinical trials including problem solving, communication and protocol management.
- Lead patient recruitment activities, e.g., performing chart reviews, discussing protocols with patients, and verifying the informed consent documentation to meet enrollment targets on assigned studies
- Schedule all patient research visits and procedures consistent with protocol requirements
- Conduct patient visits as outlined within each study protocol
- Dispense study medication, collect vital signs and perform ECGs
- Perform blood draws, process and ship specimens per study protocol and IATA regulations
- Ensure relevant study and subject specific information is entered into the CTMS system on a regular basis; complete and maintain documentation study files including, but not limited to, consent forms, source documentation, progress notes if applicable, case report forms, and investigational accountability forms.
- Act as point of contact for study participants
- Adhere to Research SOPs, Good Clinical Practices, and the study protocols
- Maintain ongoing communication with the CRO, sponsor, research participants, Site Manager and PI throughout course of the study
- Ensure all safety data is reviewed by the PI in a timely manner
- Maintain inventory of study equipment and supplies onsite at all times
- Participate actively in communication of status and results to management; contribute and implement ideas to improve site performance
- Assist with routine data verification and quality control, ensuring data integrity and consistency with prescribed study protocol. Meet requirements for data query resolution times and quality
- Schedule and prepare for monitor visits
- Assists Study Team in protection of the rights and welfare of all human research participants involved in research in accordance with Federal regulations
- Cooperates with site compliance and monitoring efforts regarding the access, use, and disclosure of PHI and reports instances of noncompliance
- Complete and maintain case report forms per FDA guidelines, and review them against the patient’s medical record for completeness and accuracy
Iterative Health Expectations
All employees are expected to:
- Perform quality work within deadlines with or without direct supervision
- Interact professionally with other employees, customers and suppliers
- Work effectively as a team contributor on all assignments
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
Qualifications
- Medical Assistant, LPN, Associates or Bachelor’s degree in a clinical or scientific-related discipline preferred
- Minimum 3 years of clinical research experience
- Experience in phlebotomy preferred
- Strong written and verbal communication skils
- Ability to read, interpret, and apply clinic policies and research protocols
- Ability to use standard office software
- Must be able to lift up to 25 pounds
At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.
At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.
