The Solutions Engineering Enablement Specialistis a highly motivated, proactive professional responsible for designing, delivering, and continuously improving onboarding and ongoing education programs for Solutions Engineers in EMEA, in alignment with strategic priorities set by senior leadership.
You will collaborate closely with Solutions Engineering leadership, Revenue Enablement, Internal Training, and Product Management teams globally toidentify, develop, and execute critical training initiatives, while helpingestablisha scalable foundation for the organization’s long-term enablement strategy.
The Solutions Engineering teamis responsible fordelivering onboarding, training, and pre- and post-sales product demonstrations andexpertiseto both prospective and existingNinjaOnecustomers. To support this mission, this role focuses on onboarding new Solutions Engineers, reducing time to ramp,identifyingand sharing best practices, andestablishingconsistent, repeatable training programs and documentation. You will also help accelerate new-hire revenue contribution while serving as a mentor to the team and a catalyst for ongoing professional growth.
Location - Berlin, Germany
- Develop, deliver, and continually refine comprehensive Solutions Engineer onboarding programs that reduce manager involvement and accelerate time to productivity
- Build andmaintainstandardized training curricula for technical skills, including deep product knowledge, technical demos, proof-of-concept delivery, and solution architecture
- Partner with Revenue Enablement to ensure Solutions Engineers develop necessary communication and sales skills, including discovery, objection handling, and competitive positioning
- Create ongoing education programs for product releases, new features, and competitive intelligence to keep the Solutions Engineering team current and effective
- Actively engage with Solutions Engineering leadership and team members toidentifyopportunities for improvement that can be addressed through training and documentation initiatives
- Build andmaintainthe Solutions Engineering training library, with a specific focus on materials geared toward productexpertiseand technical demonstration best practices
- Proactively review deal activity, calls, and Slack channels toidentifytraining opportunities related to discovery techniques, demo effectiveness, technical positioning, and objection handling
- Track metrics and gather feedback to continuously improve enablement effectiveness and measure impact on revenue contribution
- Establish andmaintaina measurement framework for training effectiveness, including time to productivity, certification completion, and performance correlation
- Participate in Solutions Engineering team meetings to proactively gather information on training needs andidentifyknowledge gaps
- Continuously iterate on and improve new-hire ramp programs to drive world-class Solutions Engineering performance
- Fiercely advocate for Solutions Engineering needs to support a world-class customer experience and achieve key business targets
- Build strong relationships across all stakeholder groups
Deep understanding of Solutions Engineering workflows, including demos, POCs, and technical sales cycles
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
TheNinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOneis obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
Our flexible working hours with home office options enable you to successfully balance your personal life and your job
Grow personally and professionally with one of the fastest growing companies
Enjoy your lunch covered by NinjaOne 3 times/week at the office
Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
Develop your skills through out renowned training platform
Receive competitive compensation
Collaborate with a curious, kind, international and intercultural workforce
Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
