Why This Job is Featured on The SaaS Jobs
This People Systems Analyst role stands out in the SaaS ecosystem because it sits at the intersection of hypergrowth operations and enterprise-grade systems discipline. Snowflake is a scaled SaaS company, and the listing signals a People function that treats Workday as core infrastructure for running a global workforce, with explicit attention to release cycles, downstream integrations, and governance.
For a long-term SaaS career, the work builds durable leverage in how subscription businesses scale internally: translating changing business needs into system design, maintaining data integrity across interconnected tools, and balancing enhancement delivery with production support. Experience with Workday configuration, testing rigor, and stakeholder partnership maps well to People Ops, HRIS, and broader business systems paths across SaaS, where operational maturity and auditability matter as much as speed. The emphasis on experimenting with AI tools also reflects a current shift toward automation in internal workflows.
This role is best suited to someone who enjoys structured problem solving, documentation, and service-oriented ownership of a critical platform. It fits professionals comfortable operating between HR stakeholders and technical configuration work, and who prefer impact through reliability, process clarity, and continuous system improvement in an in-office hybrid setting.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
At Snowflake, our People team is the backbone of an extraordinary employee experience. As a People Systems Analyst on the Workday team, you'll help design, build, and optimize the systems that power our global workforce — ensuring our people data and processes scale as fast as Snowflake does.
This is a hybrid role based in our Dublin, CA or Menlo Park, CA offices with 3 days a week in-office attendance required.
WHAT YOU'LL DO:
Establish strong relationships with internal stakeholders, gain deep understanding of key initiatives and business needs, conduct analysis & recommend system solutions
Provide production support including triaging tickets, troubleshooting system issues, providing end-user support, researching alternative solutions and features, and delivering on enhancement requests
Perform configuration and administration of business processes, notifications, set up elements, and completing EIBs across Workday modules
Assess new Workday features and conduct regression testing during Workday release cycles
Ensure data integrity across Workday and downstream systems; adhere to data governance, compliance, and security policies
Document processes and procedures, assist with end-user training and creation of quick reference guides
Promote and utilize best practices, holistic design, and thorough testing to ensure quality work and system stability
Leverage AI tools to improve and operationalize tasks & processes
OUR IDEAL CANDIDATE WILL HAVE:
5+ years of demonstrable hands-on Workday development, configuration, implementation, and support experience on a global scale
Strong experience in at least two Workday modules such as HCM Core, Compensation, Learning, Absence, and Time Tracking
In-depth knowledge of Workday foundational concepts, business processes, EIBs, security, reporting, calculated fields, touchpoints, and release cycles
Solid understanding of HR processes and programs, employee life cycle, and HR data flows
Strong analytical and problem-solving skills
Curiosity and experience experimenting with and building solutions using AI tools such as Gemini, ChatGPT, Claude, or Workday Agents
Experience with data governance, handling sensitive data, and SOX compliance
Excellent project management and verbal & written communication skills; ability to translate business needs into technical requirements and effectively communicate technical information to a non-technical audience
Demonstrable ability to manage multiple priorities while maintaining attention to detail and focus on quality
Quick learner of new technologies; “outside-the-box” thinker who enjoys finding creative and scalable solutions to business challenges
Operate with a customer service mindset, can-do attitude, grace under pressure
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
