Why This Job is Featured on The SaaS Jobs
This Traffic Manager role sits at a practical intersection in the SaaS ecosystem: the operating layer that turns recurring client demand into predictable delivery. In a remote-first services platform supporting many brands, resourcing becomes a core product of the business, and the studio’s ability to match talent to work directly affects throughput, quality, and customer outcomes.
For SaaS professionals, the career value is in learning how capacity planning and utilization data translate into operational decisions across multiple stakeholders. The remit touches the mechanics that many subscription businesses rely on as they scale, including prioritization, intake management, and continuous workflow improvement. Experience coordinating with account, project, and production functions builds fluency in cross-functional operating models that are common in SaaS organizations.
This position best suits someone who prefers structured problem solving, steady coordination, and real-time tradeoff management rather than deep individual production work. It aligns well with operators who enjoy being embedded with creative teams while maintaining a systems view of demand and supply, and who are comfortable acting as the connective tissue across roles and time zones.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Superside is looking for a Traffic Manager to ensure our creative teams are staffed effectively and projects run smoothly. Embedded within the studio, you’ll connect the right talent to the right work, balancing speed, quality, and team capacity.
You’ll partner closely with Account Managers, Project Managers, and Producers to keep workflows efficient, teams supported, and delivery on track.
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What you'll do
- Assign creative resources daily based on skillset, seniority, and availability.
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Run stand-ups to assess workload, priorities, and incoming requests.
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Identify capacity gaps and resourcing risks before they impact delivery.
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Partner with Resource Operations to source additional talent when needed.
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Monitor utilization and workload distribution to ensure balanced, sustainable output.
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Adjust allocations in real time as priorities shift or new work comes in.
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Collaborate with Account and Project teams to align resourcing with delivery needs.
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Maintain clear visibility on team capacity, risks, and upcoming demand.
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Improve resourcing workflows and processes to increase efficiency and clarity.
What you'll need to succeed
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Experience in traffic, resource management, or project coordination within a creative or production environment.
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Strong understanding of creative disciplines such as design, copy, and motion.
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Ability to match the right skillsets to the right projects quickly and accurately.
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Comfortable working in fast-paced environments with shifting priorities.
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Experience using resourcing tools and working with utilization data.
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Strong organizational skills with the ability to manage multiple requests simultaneously.
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Clear communication skills when working with cross-functional teams.
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Ability to balance business needs with team capacity and sustainability.
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Why Join us?
Superside's vision is to create equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we're building a fully remote company that attracts people where they are.
Remote-first. Customer-led.
Remote isn’t just a perk; it’s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones.
Global team, local impact.
Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands.
High performance, low ego.
Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration.
Impact meets opportunity.
We’re in the sweet spot — big enough to be stable, small enough for you to shape what’s next. Your ideas will matter here.
Grow fast. Lead well.
You’ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry.
About Superside
Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension
of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance.
Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.
Learn more at superside.com
Diversity, Equity and Inclusion
We’re an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.
