Why This Job is Featured on The SaaS Jobs
Personalization and recommendations sit at the center of many scaled SaaS products, where relevance directly shapes engagement and retention. This role stands out because it is anchored in production recommender systems, spanning retrieval, ranking, and evaluation, rather than isolated modeling work. In a high-usage learning platform context, the problems implied here are the ones SaaS teams routinely face at maturity: real-time constraints, measurable outcomes, and cross-surface consistency.
For a SaaS career, the durable value is exposure to the full lifecycle of applied ML in a product environment. The remit touches model serving, monitoring, and training serving consistency, alongside experimentation discipline and metric design. That combination maps closely to how modern SaaS organizations operationalize ML, making the experience portable across consumer SaaS and data-driven B2B products that rely on search, discovery, or feed ranking.
The fit signal points toward engineers who prefer end-to-end ownership and clear interfaces with product and data partners. It is also well aligned for those who want to deepen systems thinking around latency, scalability, and evaluation trade-offs, while contributing through mentorship and technical direction at senior levels.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Quizlet:
At Quizlet, our mission is to help every learner achieve their outcomes in the most effective and delightful way. We’re a $1B+ learning platform used by two-thirds of U.S. high school students and half of college students, powering over 1 billion learning interactions each week.
We blend cognitive science with machine learning to personalize and enhance the learning experience for students, professionals, and lifelong learners alike. We’re energized by the potential to power more learners through multiple approaches and various tools.
Let’s Build the Future of Learning
Join us to design and deliver AI-powered learning tools that scale across the world and unlock human potential.
About the Team:
The Personalization & Recommendations team at Quizlet is building personalized learning experiences that help millions of learners study more effectively. We are looking for Machine Learning Engineers ranging from the Senior to Staff as well as Sr. Staff levels (note: leveling decisions made through the interview process).
You’ll bring strong expertise in modern recommender systems — from deep learning–based retrieval and embeddings to multi-stage ranking and evaluation — and contribute to the evolution of Quizlet’s personalization capabilities. You’ll work at the intersection of machine learning, product, and scalable systems, ensuring our recommendations are performant, responsible, and aligned with learner outcomes, privacy, and fairness.
We’re happy to share that this is an onsite position. To help foster team collaboration, we require that employees be in the office a minimum of three days per week: Monday, Wednesday, and Thursday and as needed by your manager or the company. We believe this work environment enhances efficiency, fosters collaboration, and supports growth for both employees and the organization.
\n
In this role, you will:
- Design and implement personalization models across candidate retrieval, ranking, and post-ranking layers, leveraging user embeddings, contextual signals, and content features.
- Develop scalable retrieval and serving systems using architectures such as Two-Tower models, deep ranking networks, and ANN-based vector search for real-time personalization.
- Build and maintain model training, evaluation, and deployment pipelines, ensuring reliability, training-serving consistency, observability, and robust monitoring.
- Partner with Product and Data Science to translate learner objectives such as engagement, retention, and mastery into measurable modeling goals and experiment designs.
- Advance evaluation methodologies, contributing to offline metric design such as NDCG, CTR, AUC, and calibration, and supporting rigorous A/B testing to measure learner and business impact.
- Collaborate with platform and infrastructure teams to optimize distributed training, inference latency, and serving cost in production environments.
- Stay informed on industry and research trends, evaluating opportunities to meaningfully apply them within Quizlet’s ecosystem.
- Mentor engineers, supporting technical growth, experimentation rigor, and responsible ML practices.
- Champion collaboration, inclusion, curiosity, and data-driven problem solving, contributing to a healthy and productive team culture.
- Depending on level, contribute to broader technical strategy, guide architectural decisions, and influence personalization direction across teams and product surfaces.
What you bring to the table:
- Minimum 5+ years of experience in applied machine learning or ML-heavy software engineering, with a strong focus on personalization, ranking, or recommendation systems.
- Demonstrated impact improving key metrics such as CTR, retention, engagement, or other learner-facing outcomes through recommender or search systems in production.
- Strong hands-on skills in Python and PyTorch, with expertise in data and feature engineering, distributed training and inference on GPUs, and familiarity with modern MLOps practices, including model registries, feature stores, monitoring, and drift detection.
- Deep understanding of retrieval and ranking architectures, such as Two-Tower models, deep cross networks, Transformers, MMoE, or similar approaches, and the ability to apply them to real-world problems.
- Experience with large-scale embedding models and vector search systems, including FAISS, ScaNN, or similar technologies.
- Proficiency in experiment design and evaluation, connecting offline metrics such as AUC, NDCG, and calibration with online A/B test outcomes to drive product decisions.
- Clear, effective communication, with the ability to collaborate well with product managers, data scientists, engineers, and cross-functional partners.
- A growth and mentorship mindset, helping elevate team quality in modeling, experimentation, and reliability.
- Commitment to responsible and inclusive personalization, ensuring our systems respect learner privacy, fairness, and diverse goals.
Additional strengths for Senior Staff candidates:
- Experience shaping technical strategy across teams or disciplines, balancing long-term architectural vision with near-term product and business priorities.
- Demonstrated leadership through influence, including aligning stakeholders, guiding teams through ambiguity, and driving accountability for outcomes.
- Ability to communicate complex technical trade-offs clearly to senior leadership and cross-functional audiences.
- Experience mentoring senior engineers or applied scientists and helping raise the technical bar across an organization.
- Proven ability to lead large, ambiguous initiatives and influence platform, product, and modeling direction at scale.
Bonus points if you have:
- Publications or open-source contributions in RecSys, search, or ranking.
- Familiarity with reinforcement learning for recommendations or contextual bandits.
- Experience with hybrid RecSys systems blending collaborative filtering, content understanding, and LLM-based reasoning.
- Prior work in consumer or EdTech applications with personalization at scale.
Compensation, Benefits & Perks:
- Quizlet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary transparency helps to mitigate unfair hiring practices when it comes to discrimination and pay gaps. Total compensation for this role is market competitive, including a base salary of $175,000 to $330,000 depending on location, level (Senior, Staff, or Senior Staff), and experience, as well as company stock options
- Collaborate with your manager and team to create a healthy work-life balance
- 20 vacation days that we expect you to take!
- Competitive health, dental, and vision insurance (100% employee and 75% dependent PPO, Dental, VSP Choice)
- Employer-sponsored 401k plan with company match
- Access to LinkedIn Learning and other resources to support professional growth
- Paid Family Leave, FSA, HSA, Commuter benefits, and Wellness benefits
- 40 hours of annual paid time off to participate in volunteer programs of choice
\n
Why Join Quizlet?
🌎 Massive reach: 60M+ users, 1B+ interactions per week
🧠 Cutting-edge tech: Generative AI, adaptive learning, cognitive science
📈 Strong momentum: Top-tier investors, sustainable business, real traction
🎯 Mission-first: Work that makes a difference in people’s lives
🤝 Inclusive culture: Committed to equity, diversity, and belonging
We strive to make everyone feel comfortable and welcome!
We work to create a holistic interview process, where both Quizlet and candidates have an opportunity to view what it would be like to work together, in exploring a mutually beneficial partnership.
We provide a transparent setting that gives a comprehensive view of who we are!
In Closing:
At Quizlet, we’re excited about passionate people joining our team—even if you don’t check every box on the requirements list. We value unique perspectives and believe everyone has something meaningful to contribute. Our culture is all about taking initiative, learning through challenges, and striving for high-quality work while staying curious and open to new ideas. We believe in honest, respectful communication, thoughtful collaboration, and creating a supportive space where everyone can grow and succeed together.”
Quizlet’s success as an online learning community depends on a strong commitment to diversity, equity, and inclusion.
As an equal opportunity employer and a tech company committed to societal change, we welcome applicants from all backgrounds. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply. Come join us!
To All Recruiters and Placement Agencies:
At this time, Quizlet does not accept unsolicited agency resumes and/or profiles.
Please do not forward unsolicited agency resumes to our website or to any Quizlet employee. Quizlet will not pay fees to any third-party agency or firm nor will it be responsible for any agency fees associated with unsolicited resumes. All unsolicited resumes received will be considered the property of Quizlet.
#LI-onsite
