Why This Job is Featured on The SaaS Jobs
Sales support roles are often where SaaS revenue operations either stays clean or quietly breaks, and this position sits directly in that pressure point. With responsibilities spanning contract documentation, change orders, and coordination across operations and finance, the work reflects the operational backbone required in subscription businesses where renewals, amendments, and accurate account history matter as much as new bookings. The emphasis on maintaining internal databases also signals a CRM-centered environment typical of SaaS sales motions.
For someone building a SaaS career, this role develops practical fluency in how revenue teams run day to day, especially around process discipline and system accuracy. Exposure to RFP responses and cross-functional handoffs builds familiarity with how SaaS organizations standardize information for customers and internal stakeholders. Experience managing Salesforce entries and structured documentation translates well into adjacent paths such as sales operations, deal desk support, customer operations, or broader revenue operations roles.
This role tends to suit early-career professionals who prefer structured work, clear ownership of details, and measurable outputs. It also fits candidates who enjoy being the coordination layer between teams and who take satisfaction in preventing downstream issues through careful follow-through. An interest in systems, process improvement, and sales enablement work aligns naturally with the day-to-day focus described.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Job Description
Provides support to the sales team by relieving them of administrative work.
Prepare change orders for operations and finance
Prepare, file and retrieve sales-related documents, like contracts
Update internal databases with account information
Liaise with internal teams to ensure proper pre-and in -sales service
Assists with RFP response
Gains exposure to some of the complex tasks within the job function.
Typically reports to a manager.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Preferred experience using and managing Salesforce entries
Proficient in basic applications such as Excel, Microsoft Word, etc.
Demonstrate ability to learn and understand various computer systems.
Must have the ability to work independently and handle multiple priorities and deadlines simultaneously.
Accurate data entry skills
Problem solving ability
Excellent organization and follow up skills.
Excellent relationship building skills
WORKING CONDITIONS:
Normal office environment.
Extending viewing of computer screens.
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Optical Benefits including Dependents
Flexible Planned Paid Time Off and Sick Leave
Inclusive and Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Passionate About Community Involvement
Company-Paid Life Insurance Coverage
Hybrid Work Arrangement
Hazard Pay
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the Philippines (without sponsorship), and to complete the required employment eligibility verification form upon hire.
