Why This Job is Featured on The SaaS Jobs
Product management roles that sit at the intersection of billing and platform capability tend to be unusually influential in SaaS, because monetization, access, and customer experience converge in the same set of systems. This Financial Engineering remit stands out as a core infrastructure seat, tied to how a multi-product AI SaaS portfolio turns usage into revenue while maintaining operational control and responsible deployment considerations referenced in the listing.
For a SaaS career, this kind of work compounds. It builds fluency in order to cash mechanics, pricing and packaging constraints, and the realities of scaling internal tooling that serves Finance, Operations, and product teams simultaneously. The emphasis on data informed decision making and cross functional alignment maps closely to how mature SaaS organizations reduce revenue leakage, improve enterprise readiness, and evolve billing architecture without disrupting growth.
The role is best suited to a product leader who enjoys technical strategy as much as stakeholder management, and who prefers problems where correctness and reliability matter as much as speed. It will fit someone comfortable translating between commercial needs and engineering tradeoffs, and who wants to deepen expertise in the less visible systems that make SaaS businesses durable.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT5.5, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to befores
Across all product lines, we ensure that these powerful tools are used responsibly. This is a key part of OpenAI’s path towards safely deploying broadly beneficial Artificial General Intelligence (AGI). Safety is more important to us than unfettered growth.
About the Role
We are seeking an experienced Product Manager to scale the product efforts and technical strategy within our Financial Engineering team. The ideal candidate has prior experience in billing, finance, and accounting, ideally also building solutions for commercial users of varying sizes from small scale to enterprise. This role requires close collaboration with our product, finance, operations, and engineering teams.
This position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Develop a strategy and roadmap to efficiently scale the billing operations and customer experience behind OpenAI’s growing product portfolio
Identify and execute opportunities to improve the order-to-cash processing for OpenAI’s largest and most strategic customers
Build AI powered tooling for key partner teams such as Finance and User Operations to drive better decisions and business outcomes
Collaborate with other product teams to defining OpenAI’s evolving monetization strategies and the capabilities we need in our core billing infrastructure
Use data to better understand internal and external user needs and guide future product development
Collaborate with a wide range of stakeholders, including teams in product, finance, operations and engineering.
You might thrive in this role if you:
Have 6+ years of product management or related industry experience.
Obtained a bachelor's degree in Accounting, Finance, Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.
Have proven experience working in a technical environment with cross-functional teams to drive product vision, define requirements, and guide the team through key milestones.
Have world-class communication and collaboration skills in working with a wide variety of cross-functional stakeholders
Showcase strong leadership, organizational, and execution skills, along with proven communication abilities.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
