Why This Job is Featured on The SaaS Jobs
Technical writing remains a leverage point in SaaS, where product value is often realized through correct configuration, automation, and repeatable workflows. This role sits close to the operational heart of a mature software vendor, documenting capabilities that touch data protection and administration, areas where customers expect precision and low ambiguity. The emphasis on PowerShell and API references signals a documentation surface that supports both UI users and technical operators.
For a SaaS career path, the work builds durable skills in translating engineering intent into customer-ready guidance, then iterating based on support feedback and version changes. Maintaining lab environments to validate procedures mirrors how SaaS teams reduce friction in adoption and renewal by improving time to first success. Exposure to AI-assisted authoring and quality checks also reflects an emerging tooling layer across documentation, support, and enablement functions.
This position tends to suit writers who prefer close collaboration with developers and support engineers and who enjoy testing what they document rather than working purely from interviews. It fits professionals who like structured, reference-driven content and can stay consistent across releases. Interest in scripting, databases, and administrative tooling will align well with the kinds of users this documentation serves.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
As a Technical Writer, you will create clear, accurate, and user-focused documentation for our software products. Working closely with developers, testers, and support engineers, you will turn complex technical knowledge into content that real users can act on — from step-by-step procedures and conceptual overviews to PowerShell and API reference docs. A key focus of this role is developing user guides and PowerShell reference documentation for Veeam Explorers, with an emphasis on database protection workflows.
What You’ll Do
- Maintain documentation for currently supported versions and update documents based on feedback from the support team and customers
- Maintain and database lab environments to test and ensure the accuracy of created documentation
- Leverage AI tools to improve technical writing practices: content authoring, requirements and feedback processing, content quality assurance, etc.
- Prepare documentation for publication in supported formats (HTML, PDF)
What You’ll Bring
- Excellent written and good spoken English
- Experience as a technical writer in a software/technology company
- Good grasp of IT terminology, a good understanding of basic IT technologies
- Experience documenting PowerShell, REST APIs, or databases (basic SQL/queries and common DB commands)
- Confident use of command-line tools
- Ability to obtain information from various sources, structure information and explain complex concepts in an easy and comprehensible way
- Advanced user of Microsoft Windows
- Experience with image editing software (SnagIt or similar)
- Experience with version control systems (Git)
Bonus Skills
- Power user experience in Linux and other non-Windows OSes
- Experience working with HTML/CSS/XML and Markdown
- Experience in the virtualization and backup areas
What You’ll Get
- 26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental, maternity, and paternity leave
- Fully covered family medical plan, dental, rehab, and vaccinations
- Life, critical illness, and disability insurance
- Employer pension contribution via PPK
- Monthly Edenred allowance of 450 PLN for meals
- MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
- Up to 12 free therapy sessions annually, plus legal and financial advice
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Please note: If the applicant is permanently present outside Poland, Veeam reserves the right to refuse to consider the application for a job.
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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
