Why This Job is Featured on The SaaS Jobs
Why this Role is Featured on The SaaS Jobs
Although titled as a retail sales associate, this role sits inside Leap, a platform business that operates at the intersection of software and physical commerce. The listing’s emphasis on tools like Shopify, Endear, Slack, and Google Workspace signals a workflow shaped by modern SaaS systems rather than purely traditional store selling, with performance tracked through defined KPIs and customer feedback measures.
For SaaS-minded professionals, the career value is exposure to how subscription-like operating discipline shows up in retail: instrumentation, measurement, and repeatable processes. Working with conversion metrics, NPS, and client retention creates familiarity with the same quantitative levers used in SaaS revenue teams, while day-to-day comfort with a toolchain builds practical fluency that transfers into sales operations, customer success support, or retail-tech partnerships.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Brand:
Dolce Vita is known for crafting timeless footwear you’ll want to show off season after season. Our comprehensive collection of designer shoes for women includes heels for every occasion, from cork platform sandals to simple suede block heels and even a strappy kitten heel that goes with everything. Get the height and comfort you crave with wedges, whether you opt for raffia espadrilles and pearl heels made for wedding season or braided slides that elevate your poolside ensemble.
Our soft leather and suede mules are three-season staples you can enjoy from spring until fall. The clog silhouette features a rounded toe and classic wood sole, while the pointed-toe mule brings iconic ‘70s detail to a truly modern cut. Our peep-toe mules are effortlessly chic in earthy yet elegant colors.
We have boots and booties to complement your unique fashion sense, from modern lug-sole boots to Western boots with all the details. Not sure where to start? The HUEY women’s booties are perfect for city dwellers and nature lovers alike. The chunky lug sole on this durable rain boot provides stability on slippery surfaces, while the synthetic lining keeps feet dry.
Our leather and suede women’s loafers also feature thick lug soles and chunky heels for an edgy, utilitarian aesthetic. Our flats come in a range of styles, from d’Orsay slip-ons and classic loafers to braided sandals and minimalist ballet flats.
We didn’t forget about the all-important sneaker, whether you’re into the athleisure look or all about street style. With platform soles and woven knit and crochet uppers in pastel and neutral hues, our DOLEN sneakers are the ultimate statement piece for your spring wardrobe. Our low-top ZINA sneakers are everyday essentials with retro color-block and side stripe details as well as modern perforated leather, metallic embellishments, and floral motifs.
About the Role
We are committed to finding exceptional talent to represent our boutique in Georgetown, DC. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections.
In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor.
Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties.
As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.
Position Qualifications
- Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships.
- Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement.
- Customer-first mindset with a passion for hospitality and creating memorable brand experiences.
- Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure.
- Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture.
- Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns.
- Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately.
- Flexible availability to meet business needs, including days, nights, weekends, and holidays.
- Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds.
- Must be at least 18 years old.
Hourly Pay Range: $20 to $23. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.
Key Performance Indicators (KPIs)
- Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement.
- Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty.
- Operational Execution: Completes tasks accurately and on time, maintaining brand standards and supporting overall store performance.
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
- Bonus Eligible
- AllOne Health - Employee Assistance Programs
- 401K
- Accrued PTO:
- Part-Time hourly employees can accrue based on local laws
- Employee discount + wardrobe allotment for participating Leap brands
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
