Why This Job is Featured on The SaaS Jobs
Enterprise account executives sit at the intersection of product complexity and commercial execution in SaaS, and this role reflects that reality. It focuses on selling communications software into large organizations, where adoption spans multiple teams and success depends on aligning technical fit, security expectations, and business outcomes. The remit also signals a mature go to market motion, with defined partnerships across marketing, sales engineering, legal, and finance, and a territory anchored in a specific US region.
For a SaaS sales career, the work builds durable enterprise selling skills that translate across categories: structured discovery, multi stakeholder consensus building, and navigating procurement and contracting. Owning the full cycle also reinforces the operational disciplines SaaS companies measure closely, including pipeline coverage, forecasting hygiene, and repeatable sequencing for outbound creation. Close collaboration with sales engineering adds practical exposure to how technical validation supports revenue in subscription models.
This role tends to suit an experienced seller who prefers end to end ownership and is comfortable being accountable for both sourcing and closing. It will appeal to professionals who like methodical deal work, cross functional coordination, and longer sales cycles where progress is earned through process and stakeholder management rather than quick transactions.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
As an Account Executive, Enterprise, you will own the complete sales process from start to finish. You’ll work closely with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world.
Dialpad’s Account Executive, Enterprise will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!
Dialpad’s Enterprise sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.
This position reports to a Regional Vice President and is supporting a MOLA territory (MO, OK, LA, AR). Candidates must be located in territory.
What You’ll Do
- Build strategic outbound campaigns and sequencing to source your own opportunities, including calling, emailing, and texting leads to set up introductory meetings.
- Prospect into target accounts and identify stakeholders and champions.
- Convert leads to opportunities and create the necessary pipeline required to achieve your quarterly/annual sales quota.
- Own the end-to-end sales process, including:
- Leading discovery sessions with leads and prospects.
- Working with Sales Engineering to prepare for and deliver product demonstrations.
- Leading technical sessions to validate product viability, adherence to customer InfoSec requirements, and overall product fit for the prospective customer.
- Creating and maintaining account plans required to identify areas for opportunity across strategic global customers.
- Managing the contracting process from beginning through full contract execution and interfacing with Dialpad and customer finance, legal, and procurement personnel.
- Have weekly 1:1s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap.
- Maintain a qualified 3x pipeline and meet quarterly/annual sales quotas.
Skills You’ll Bring
- 5+ years of sales experience in an ever-changing environment.
- Transferable experience in the telecommunications, contact center, or unified communications industries.
- Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders.
- Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS).