Why This Job is Featured on The SaaS Jobs
This Staff Site Reliability Engineer role stands out in SaaS because it sits at the point where product reliability becomes a platform capability, not an afterthought. The remit spans resilience, observability, and production readiness across distributed cloud services, which are foundational concerns for subscription software where uptime and trust directly affect retention and expansion.
For a long-term SaaS career, the role offers durable leverage: shaping how teams define and measure reliability through SLIs, SLOs, and error budgets, and turning incident learning into systemic improvements. Experience influencing multiple product groups, standardising infrastructure as code and deployment automation, and embedding “design for failure” thinking translates well across modern SaaS organisations, especially those operating at global scale. The emphasis on OpenTelemetry-style observability and Kubernetes-era operations maps cleanly to the current tooling ecosystem.
This position is best suited to an engineer who enjoys technical leadership through standards, coaching, and cross-team alignment as much as hands-on engineering. It will fit someone comfortable operating during incidents, facilitating postmortems, and making pragmatic trade-offs between reliability work and product delivery, with a preference for cloud-native distributed systems work in an on-site setting in Pune.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
We are looking for a Staff Site Reliability Engineer, you will serve as a hands-on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.
You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.
What You’ll Do
Reliability Engineering & Resilience:
- Act as a technical authority in your area, mentoring senior engineers and guiding design choices that improve service reliability and resilience
- Lead the definition and enforcement of SLIs, SLOs, and error budgets; drive adherence across engineering teams
- Collaborate with Staff peers across teams to align strategy and champion shared reliability standards and goals
- Partner with development and product teams to proactively design for failure, build resilient architecture, and operationalize reliability from the start
Observability & Operational Excellence:
- Drive company-wide adoption of observability best practices and tooling
- Ensure metrics, logs, and traces provide deep, actionable insights across systems
- Lead complex incident responses, postmortems, and systemic reliability improvements
- Promote and enforce a blameless culture of learning and continuous improvement
Engineering at Scale:
- Lead initiatives in infrastructure as code, deployment automation, and resilience testing
- Influence the development and adoption of chaos engineering practices and release validation frameworks
- Partner with platform and security teams to ensure production readiness
Collaboration & Culture:
- Work closely with your peer Staff Engineers to plan, align, and deliver against reliability goals
- Provide architectural guidance and advocate for engineering rigor and consistency
- Represent the SRE team in technical leadership forums and product planning discussions
What You’ll Bring
- 8+ years of experience in a Software Engineering or SRE role, including technical leadership
- Demonstrated experience mentoring and guiding senior engineers
- Deep expertise in building distributed systems on public cloud (Azure preferred)
- Strong skills in programming (e.g., JS, Go, Typescript, Java, or C#)
- Hands-on experience with observability tooling (e.g., Prometheus, Grafana, OpenTelemetry)
- Mastery of infrastructure automation tools (Terraform, Pulumi) and container orchestration (Kubernetes)
- Ability to communicate clearly across geographies and disciplines
Bonus Skills
- Experience leading SRE initiatives across multiple product teams
- Background in chaos engineering, incident learning, or performance and load testing
- Familiarity with global compliance standards (ISO, SOC 2, GDPR, FedRAMP, CMMC)
What You’ll Get
- 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private medical coverage for you and up to four dependents
- Life, accident, and disability insurance with enhanced coverage
- Annual flexible wellbeing allowance for physical and mental wellness
- Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
- Meal, fuel, and transportation benefits based on work arrangement
- Daycare reimbursement and safe cab facility for eligible employees
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning.
Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.
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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
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By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
