Why This Job is Featured on The SaaS Jobs
Platform product roles that sit at the intersection of pricing, telemetry, and billing are increasingly central to modern SaaS, especially for vendors serving enterprise buyers with complex consumption patterns. This position focuses on the “economics layer” of a shared platform, shaping how usage is defined, measured, and translated into chargeback or showback models across products rather than within a single feature area.
For a SaaS product manager, that scope builds durable expertise in usage-based monetisation mechanics, metering design, and cross-system data semantics. It also offers repeated exposure to the practical realities of aligning product decisions with finance and billing constraints, an area where many SaaS organisations struggle as they mature. Experience designing metrics and reporting intended for automation positions a PM to contribute to forecasting, anomaly detection, and operational decision-making that depend on trustworthy product instrumentation.
This role tends to fit product leaders who prefer platform-level problems, enjoy defining standards that other teams consume, and can navigate tradeoffs among engineering, finance, and customer stakeholders. It is also well matched to professionals who want their SaaS career to lean toward monetisation architecture and enterprise-grade consumption models rather than roadmap ownership for a single application surface.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About This Team:
Citrix Platform Services enables a consistent, reliable, and scalable platform experience for Citrix customers—supporting IT decision-makers, administrators, and end users alike. The Platform Services team owns foundational, cross-platform capabilities that are consumed across Citrix products, including telemetry, consumption, economics, and user experience.
Job Description/Responsibilities:
- Serve as a trusted advisor for team members on customer pricing, consumption and chargeback models.
- Own platform pricing and rate cards as a product capability, including pricing dimensions, units of measure, and rules for shared platform services.
- Define platform usage, consumption, and reporting semantics, including metric definitions and billable vs non‑billable constructs.
- Architect platform economics and reporting so they enable automated insights, anomaly detection, and forecasting rather than manual analyst workflows.
- Define product requirements for platform telemetry and metering to support pricing, reporting, and alignment with Corporate billing and finance systems.
- Act as the BU product authority for pricing, reporting, and usage semantics, partnering with Corporate teams to ensure accurate and scalable execution.
- Incorporate enterprise customer IT finance models into platform design, including chargeback/showback, shared infrastructure, and central IT funding models.
- Serve as a senior counterpart to Product, Engineering, Finance, and customer stakeholders on platform economics and reporting topics.
Required Experience/Skills:
- 8–12+ years of Product Management experience, with senior or principal scope.
- Experience owning platform or infrastructure‑grade products spanning multiple teams and systems.
- Direct experience working with enterprise customers’ IT finance models, including chargeback/showback and cost allocation for shared platforms.
- Strong understanding of how Citrix platforms are deployed and consumed in enterprise environments.
- Experience designing data models, metrics, or reporting systems intended for automation or AI‑assisted analysis.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
NY generally ranges: $192,935-$289,403
CA generally ranges: $201,323-$301,985
All other locations fall under our General State range: $167,770-$251,654
Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
