Why This Job is Featured on The SaaS Jobs
Infrastructure reliability is a core differentiator in SaaS, and this Infrastructure Engineer II role sits directly in that value chain. The remit spans global on premises datacenters with hybrid cloud connectivity, reflecting a SaaS operator that still runs meaningful physical infrastructure alongside cloud services. For professionals tracking how modern SaaS platforms balance cost, control, and resilience, the scope here is a clear signal of production maturity and operational complexity.
From a career standpoint, the role builds durable SaaS operations experience: incident ownership tied to a defined uptime target, repeatable diagnostics, and change management through planned maintenances. It also leans into the less visible work that strongly shapes SaaS outcomes, such as capacity planning for storage, lifecycle management of hardware platforms, and observability across mixed environments. Leading medium to large infrastructure projects and managing vendors further strengthens the cross functional coordination skills that translate across many SaaS technical operations and SRE adjacent paths.
This position suits an engineer who prefers hands on systems and datacenter work, enjoys being an escalation point, and is comfortable with on call responsibility. It will fit someone at a mid level stage who can operate independently, document clearly, and collaborate across engineering, operations, and external providers, including periodic travel and a non standard work week.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.
About the role
We are looking for an Infrastructure Engineer II with deep hands-on experience in enterprise datacenter operations, server and storage administration, and physical infrastructure management. This is a mid-level contributor role within Bullhorn's Technical Operations team, responsible for owning complex infrastructure domains across our global on-premises datacenters and hybrid cloud connectivity in a supporting capacity.
A typical day might include...
Datacenter & Infrastructure Operations
Maintain Bullhorn's standard SLA for infrastructure and system uptime at 99.95%+, proactively identifying risks and driving mitigation before they impact production.
Serve as an escalation point for hardware failure and infrastructure incidents, resolving complex issues beyond L1 scope and developing repeatable diagnostic approaches for the team.
Manage critical production incidents independently, coordinating cross-functional response across engineering, operations, and vendor stakeholders where required.
Oversee datacenter inventory strategy and spares depot management, ensuring readiness for rapid hardware replacement across global sites.
Ensure datacenter facilities are maintained to a high standard, with all scheduled maintenance planned and executed in a timely manner.
Technical Operations
Administer Linux (RHEL/CentOS, Debian) and Windows Server environments across large, distributed datacenter infrastructure.
Manage enterprise SAN and NAS platforms (iSCSI, FCP, CIFS, NFS), including capacity planning, performance tuning, and storage array lifecycle management.
Administer server hardware platforms, chassis management systems, and hypervisor environments at datacenter scale.
Independently lead infrastructure maintenances to maintain uptime SLA's inline with change management maintenance windows.
Maintain Infrastructure Asset Management systems with accurate, forward-looking records of hardware assets across all global sites.
Apply monitoring and observability tooling to maintain unified visibility across on-premises and hybrid infrastructure environments.
Project Management & Collaboration
Independently lead medium-to-large datacenter infrastructure projects from scoping through delivery, managing timelines, resources, and stakeholder communications.
Maintain vendor relationships for enterprise hardware and services, including turn-up coordination, maintenance planning, escalated troubleshooting, and RMA processes.
Produce high-quality technical documentation including architecture diagrams, runbooks, testing plans, and project plans.
Identify and champion continual improvement initiatives, developing business cases for operational efficiency gains and driving them through to implementation.
Mentor Junior team members, sharing technical knowledge and elevating the team's overall diagnostic and operational capability.
Participate in on-call responsibilities on a rotating basis.
This job might be a fit if...
You have 7+ years of hardware administration, systems troubleshooting, and infrastructure engineering experience in a datacenter environment.
You have a Bachelor's Degree or equivalent experience required.
You have advanced proficiency in Linux (RHEL/CentOS, Debian) and Windows Server administration.
You have a deep expertise in SAN and NAS technologies (iSCSI, FCP, CIFS, NFS) and enterprise storage array management.
You have a strong understanding of TCP/IP networking and administration of enterprise network devices across datacenter fabrics.
You have proven experience with server hardware platforms, chassis management, and hypervisor administration at datacenter scale.
You have working knowledge of public cloud infrastructure (AWS, Azure, GCP) and hybrid connectivity in support of on-premises environments.
You have proven experience leading infrastructure projects and maintaining vendor relationships independently.
You have experience in a SaaS and/or high-volume production datacenter environment, strongly preferred.
You are ok with traveling to data centers up to 1 or 2 weeks in a row, as frequently as 1x per quarter.
You are comfortable with a work week, preferably from Friday to Tuesday (Wednesday/Thursday off). This is strongly preferred.
You have a CCNA, or CompTIA Network+ certification, strongly preferred
You have ITIL and SOC experience strongly preferred
The annual base salary range for this position is $80,969 - $106,272. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package.
Compensation and Transparency Statement
The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.
What we offer...
Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
Unlimited Planned Paid Time Off
Global Mental Health Support
On-Demand Learning & Development
Quarterly paid volunteer days
Lucrative Employee Referral Program (eligible for prior to your first day)
Company-wide mentor program
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.
