Why This Job is Featured on The SaaS Jobs
This Engineering Manager role sits at an intersection that is increasingly relevant in SaaS: product platforms that expose APIs and abstract regulated, legacy infrastructure. Gigs is positioning itself as an enabling layer for embedded connectivity, which places engineering leadership close to integration-heavy customers and to the operational realities of global services rather than a single-market web app.
For a SaaS career, the durable value here is learning how platform teams scale reliability, developer experience, and delivery while the product surface area expands. Managing engineers in a domain with provisioning, compliance considerations, and distributed dependencies builds pattern recognition that transfers to other API-first SaaS businesses, especially those selling infrastructure-like capabilities to product teams.
This role tends to suit managers who like staying technically engaged while shaping execution and cross-functional alignment. It will appeal to professionals who prefer ambiguity with clear ownership, and who want to develop teams that ship iteratively while maintaining standards in architecture and operations. The São Paulo, in-person setup also signals a fit for leaders who value frequent collaboration and are comfortable anchoring their work in a hub model.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
Things We Care About
We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
- Ownership. If you see something broken, fix it. We don't wait for permission.
- Customer Obsession. Our customers' product is our product.
- Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
- First principles. We don't ask how things have been done before. We ask why they were done that way at all.
The Role
Engineering Managers at Gigs are responsible for enabling a high-performing group of engineers to ship impactful work, grow their skills, and collaborate cross-functionally. This is a hands-on leadership role — you will guide technical execution while helping shape the team’s long-term direction
We are building a modern connectivity platform that powers embedded telecom experiences and the challenges are real: scaling APIs, abstracting telco complexity, and designing systems that are global from day one.
What You Will Do
- Lead, support, and grow a team of software engineers working on core parts of our platform
- Partner with Product and Design to define priorities, shape roadmaps, and deliver high-quality features
- Drive technical excellence — from architecture to code reviews to reliability
- Create a team environment that balances ambition, ownership, and continuous learning
- Ensure a sustainable and inclusive engineering culture where people thrive
- Contribute to hiring and onboarding processes to help scale the team thoughtfully
- Step into technical discussions with clarity and pragmatism when needed
What We Are Looking For
- 4+ years of experience leading engineering teams in high-growth, product-driven environments
- Strong technical background — you have shipped code at scale and can dive deep when needed
- A thoughtful approach to people management and a track record of growing and developing engineers
- Comfort navigating ambiguity and building clarity
- A clear communicator who brings cross-functional stakeholders together
- Bias for impact, balanced with high standards and good judgment
- Experience with modern product development practices (we use Go, Ruby, TypeScript, PostgreSQL, GCP), including continuous delivery, observability, and infrastructure as code
- Ideally experience managing and working with remote and distributed teams
- Experience building API forward products (nice to have)
Work At Gigs
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.
