Why This Job is Featured on The SaaS Jobs
This Collections Analyst position sits at a core SaaS pressure point: keeping subscription cash flow predictable while supporting customer relationships at scale. In a cloud-first business like Snowflake, collections is tightly connected to billing accuracy, contract terms, and sales execution, making the role a practical window into how recurring revenue companies manage risk and reduce friction across the order to cash lifecycle.
For a SaaS career, the standout angle is the blend of finance operations and analytics. The listing signals hands-on work with process improvement, systems changes, and AI-assisted tooling, plus a requirement for Python and SQL. That combination builds transferable capability across revenue operations, billing, credit, and FP&A functions that increasingly rely on data fluency and automation to handle volume without losing control.
This role suits professionals who like structured problem solving and cross-functional coordination, especially those comfortable balancing customer communication with internal policy. It also fits someone who wants to modernize a traditional finance function by using data and machine learning workflows, rather than focusing purely on transactional chasing of invoices.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.
Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.
As a Credit and Collection Analyst, you will collaborate with business partners to ensure that the credit and collections process functions smoothly and efficiently. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other credit management functions.
We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.
What You'll Do
Perform analysis of credit and collection practices and develop process improvements
Work with our internal sales team and other cross functional teams as well as outside customers to resolve credit and collection issues and assist to improve processes
Perform outbound collections tasks in a professional manner with a focus on customer service while adhering to Company Policy
Participate in and support systems improvements and focus on streamlining processes
Leverage AI-powered financial tools to predict delinquency risks and automate routine
communications, allowing you to focus on high-value negotiations
Help build for the future by identifying opportunities to automate manual workflows while ensuring
our financial practices reflect Snowflake’s core values
What you'll need:
2 - 3 years of collections and credit experience along with high-tech industry experience
Knowledge of Python & SQL is required.
A strong desire to master AI-driven financial products and machine-learning workflows
Experience of supporting Credit and Collections on a global level
Excellent communication skills, both written and verbal, and strong customer service approach
Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
Order-to-cash business process management experience a plus
Proficiency in Microsoft suite and Google workspace
Bachelor’s degree in Accounting, Business or related field
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
