Why This Job is Featured on The SaaS Jobs
Synthesia sits in a distinctive corner of the SaaS ecosystem: an AI-native, enterprise-facing platform where product experience is inseparable from rapidly evolving underlying capabilities. With a mature funding stage and broad adoption, the design problems here tend to be about making sophisticated technology usable across many roles and workflows, rather than polishing a narrow feature set. That makes the Principal Product Designer remit materially different from design roles in earlier-stage tools.
For a long-term SaaS design career, this kind of principal-level IC scope builds the muscles that travel well across modern product organisations. The emphasis on shaping direction across domains, defining success criteria, and partnering closely with Product and Engineering reflects how senior design influence is earned in scaled SaaS: through systems thinking, decision quality, and the ability to reduce ambiguity into coherent product bets. The role also signals exposure to platform thinking, where interaction models and UX consistency matter as product surfaces multiply.
This position is best suited to designers who prefer high-leverage individual contribution over people management, and who are comfortable operating where requirements are still forming. It will fit someone motivated by cross-team alignment, strong opinions held with evidence, and the craft of prototyping and testing to guide product direction.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
Location: Europe remote or London hybrid
The role:
We're looking for a Principal Product Designer (L7) to lead design across Synthesia's most complex and high-impact product surfaces. This is a senior IC role - you won't be managing a team, but you'll be operating at the highest level of individual craft and strategic influence, shaping direction across product domains and setting the standard for what great design looks like at Synthesia.
This role sits at the intersection of product strategy, systems thinking, and exceptional craft. You'll define design direction for large, ambiguous problem spaces, anticipate risks before they become blockers, and reframe problems in ways that unlock better outcomes for customers, product teams, and the business.
We're building a video platform for everyone - not a specialist tool - and we see a future where Synthesia sits alongside word processors, presentation software, and spreadsheets as a daily staple. Getting there requires design leadership that goes beyond execution: someone who helps the company make the right bets, raises the craft bar across the whole team, and builds the conditions for great design to thrive at scale.
In this role you will:
Lead large, complex, or ambiguous design initiatives across teams and surfaces - owning direction, success criteria, and long-term UX vision, not just execution.
Reframe problems, anticipate downstream risks, and bring clarity to spaces where product direction is still forming.
Operate as a strategic partner to Product and Engineering leads: helping define the right problems to solve, shaping long-term product bets, and bringing fresh insight to prioritisation decisions.
Prototype and test interaction models quickly, knowing when to go high-fidelity and when a rough concept moves things faster.
Drive alignment across teams and stakeholders beyond your immediate group - communicating complex ideas with confidence, clarity, and empathy, and helping leadership make sense of ambiguity.
Raise the craft bar across the design team: setting new standards in at least one design discipline and actively elevating the work of those around you.
Mentor and coach Senior Designers, contribute to evolving design team culture, and get involved in hiring and planning.
Help expand the design team's influence and reputation - inside the org, across the company, and ideally beyond it.
You should apply if you bring:
A track record of leading high-impact design work across large, ambiguous, or cross-functional problem spaces - and delivering outcomes that meaningfully shift product quality, clarity, or direction.
Recognised excellence in craft, in at least one design discipline, with a history of raising the standard for those around you.
Comfort operating without perfect clarity: you turn ambiguous problem spaces into crisp direction, and you don't wait to be handed a well-defined brief.
Systems thinking: you understand how product architecture, AI capabilities, and organisational constraints shape what's possible in the UX - not just what looks good on screen.
Strong strategic instincts: you frame the right problems, challenge assumptions, and contribute meaningfully to roadmap and prioritisation decisions.
Experience aligning diverse stakeholders and cross-functional teams around design decisions - communicating with confidence and empathy at every level.
Experience mentoring senior designers and contributing to team culture, hiring, or practice-building.
A genuine point of view on where product design is heading - and the credibility and communication skills to bring others along.
At Synthesia we expect everyone to:
Put the Customer First
Own it & Go Direct
Be Fast & Experimental
Make the Journey Fun
You can read more about this in this public Notion page: https://synthesia.notion.site/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2
Benefits
A flexible, remote friendly role based out of Europe or one of our hubs in London, Copenhagen, Munich, or Zurich.
25 days of annual leave + public holidays in the country where you are based.
A generous referral scheme.
Work from home set up.
At Synthesia, you can work from anywhere (within reason) in the world for up to 60 days per year!
A huge opportunity for career growth as you’ll help shape a market-defining product.
