Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Legal Intern Brazil (Estágio em Direito)
São Paulo, Brazil
Role Overview:
Start your legal career by gaining hands-on experience in a global technology company that is shaping the future of customer experience through AI, cloud solutions, and innovation. In this role, you will support the Genesys Legal team in Brazil, contributing to daily legal operations and gaining exposure to different business needs and issues our legal team faces every day.
As a Legal Intern, you will work closely with experienced legal professionals and internal business partners, supporting commercial contracts, sales and business-related legal matters, legal document management, and cross-functional projects. This is an excellent opportunity for law students who are motivated, organized, curious, and eager to learn in a collaborative, multicultural, and fast-paced environment.
Key Responsibilities:
Support the Legal team in Brazil with commercial contracts and business-related legal matters.
Assist in drafting, reviewing, developing, organizing, and managing legal documents.
Support legal operations related to sales, internal business requests, and cross-functional projects.
Help maintain legal files, records, templates, and documentation in an organized and accurate manner.
Use tools such as Word, Excel, Salesforce, SharePoint, Microsoft Office, Teams, and other internal systems to support legal workflows.
Build effective working relationships with internal clients and business partners across different teams and countries.
Support the Legal team in promoting best practices, process consistency, and compliance with internal policies.
Collaborate with team members on different legal matters, gaining exposure to the practical work of an in-house legal department.
Required Qualifications:
Currently pursuing a degree in Law, ideally in the 3rd year / 5th semester or later.
Availability to work under the standard internship schedule permitted by Brazilian legislation.
Availability to work in a hybrid model.
Intermediate English skills, including the ability to read legal and business documents, write emails, and participate in meetings with colleagues from other countries in Latin America.
Knowledge of Microsoft Office tools, especially Word, Excel, PowerPoint, Outlook, and Teams.
Strong organization skills and attention to detail.
It’s a Plus If You Have:
Familiarity with Salesforce, SharePoint, contract management tools, or legal document management systems.
Interest in technology, cloud services, AI, customer experience, and the legal challenges of a global business environment.
Spanish language skills.
What Will Help You Thrive:
Strong willingness to learn and grow in an in-house legal environment.
Curiosity, initiative, and enthusiasm when approaching new challenges.
Strong communication and interpersonal skills.
Organization, reliability, and ability to manage multiple tasks with attention to deadlines.
Empathy and ability to work collaboratively with people from different teams, countries, and backgrounds.
High level of professionalism, ethics, confidentiality, and accountability.
Analytical thinking and problem-solving skills.
Ownership mindset and willingness to take initiative.
Flexibility and adaptability in a fast-moving, global technology environment.
What We Offer:
Competitive internship compensation.
Medical and dental coverage.
Life insurance.
Meal/food allowance.
Transportation allowance.
Wellhub and/or TotalPass wellness programs.
Access to LinkedIn Learning courses and learning platform.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
