Why This Job is Featured on The SaaS Jobs
Enterprise SaaS is rapidly moving from standalone AI features to cohesive, AI-native product suites, and this role sits at that inflection point. Leading design for an AI Products portfolio signals a focus on end-to-end workflows for knowledge workers, where trust, explainability, and information retrieval matter as much as interface polish. The listing’s emphasis on research agents, content creation, and enterprise intelligence points to a company investing in platform-level experiences rather than isolated UI improvements.
For a SaaS design career, the standout value is the combination of 0→1 product definition and scaled delivery within an enterprise context. Work like translating LLM constraints into usable experiences builds durable SaaS skills around capability framing, adoption patterns, and measurable outcomes, all while partnering closely with product and engineering on real implementation tradeoffs. Mentoring senior designers also adds a leadership dimension that transfers well across product-led SaaS organizations.
This role fits a design leader who prefers operating close to technical architecture and is comfortable forming strong product opinions amid ambiguity. It will suit someone motivated by complex enterprise UX problems, particularly where reliability and user mental models determine whether AI becomes a daily habit or a novelty. The hybrid Bay Area setup also suggests a candidate who values in-person iteration with cross-functional peers.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
Glean is seeking an experienced design leader to define the future of our AI Products suite, transforming how businesses leverage AI. You'll lead the design of breakthrough AI experiences including personal research agents, AI-powered content creation tools, our enterprise intelligence platform, and 0→1 AI-native products. This role requires deep expertise in LLM system architecture and strong opinions about what makes exceptional enterprise AI user experiences.
As Product Design Lead for AI Products, you'll join an experienced, tight-knit, and collaborative group who love combining research, data, and intuition into user-centered design. You'll have an outsized impact on how knowledge workers interact with AI daily, shaping experiences that fundamentally transform how companies access knowledge, create content, and make decisions.
You will:
- Lead AI Products design strategy owning Glean's AI suite including research agents that retrieve and synthesize information, creation tools for AI-generated artifacts, and our enterprise intelligence platform that mines organizational knowledge.
- Translate LLM complexity into intuitive UX developing deep expertise in model capabilities and constraints, creating understandable, trustworthy experiences that build appropriate mental models.
- Create AI-powered research and creation experiences enabling employees to generate documents, presentations, and visualizations that are grounded in company data, follow brand guidelines, and maintain accuracy through intelligent citations.
- Create AI-powered research and creation experiences that synthesize cross-functional data, write documents, make presentations, and output visualizations that are grounded in company data, follow organizational guidelines, and maintain accuracy through intelligent citations.
- Drive 0→1 product innovation systematically identifying opportunities for AI-native products, rapidly prototyping breakthrough experiences, and scaling solutions that deliver step-changes in productivity
- Partner with product and engineering leaders to shape product capabilities, understanding technical constraints while pushing boundaries of what's possible in enterprise AI
- Guide team excellence, mentoring 3-4 senior designers while establishing clear design principles, incorporating user research to understand AI adoption patterns, and ensuring designs drive measurable outcomes
About you:
- Experience: 10+ years in product design, including 3+ years designing AI/ML products, preferably LLM-based applications.
- AI expertise: Deep hands-on experience with LLM systems, translating system capabilities into intuitive, user-friendly enterprise products.
- Technical fluency: Strong background enabling detailed discussions about AI architecture, model capabilities, and implementation tradeoffs with engineering teams.
- Portfolio: Examples leading the design of sophisticated AI products at scale, ideally including agent-based systems, content generation tools, or intelligence platforms
- Leadership & impact: Track record of shipping successful AI products with measurable impact on user productivity and satisfaction, while guiding and mentoring other designers
Location:
- This role is hybrid (4 days a week in our SF Bay Area offices)
Compensation & Benefits:
The standard base salary range for this position is $235,000 - $280,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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