Manager, Solutions Engineering - EMEA North

Algolia • London, England • 23h ago

At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

Algolia is looking for a Solutions Engineering Manager to lead and grow our EMEA North SE team, covering the UK, Ireland, Nordics, and Benelux, supporting Commercial, Enterprise, and Strategic accounts. Our SEs collaborate with Algolia users to understand their business challenges, architect and develop solutions, and serve as deep subject matter experts on Algolia's products and services, helping our prospects, customers, and users solve real-world problems through code, advice, and content.

Rolling up to the Senior Director, Global Solutions Engineering as part of EMEA SE leadership, you will lead a team of approximately 6 Solutions Engineers, with direct accountability for technical wins, deal-level coaching, ramp of new hires, and partnership with Sales, Customer Success, and Product leaders across EMEA North. You will be the technical leader closest to our customers in the region - both internally and externally - and a critical part of how we continue to scale Solutions Engineering across EMEA.

This is the right role for a hands-on technical leader who balances team development, customer-facing presence, and cross-functional execution. The ideal candidate combines a solid mix of management and business experience with technical knowledge, a passion for data and modern leadership, and a coach's mindset; known for developing people, not just closing deals.

Candidate must be based in London with willingness to travel up to 25% across EMEA North.

YOUR ROLE WILL CONSIST OF

Leading approximately 6 Solutions Engineers covering Commercial, Enterprise, and Strategic accounts across EMEA North (UK, Ireland, Nordics, Benelux)
Developing your SEs to facilitate technical storytelling and drive the narrative during our pre-sales cycle
Owning accountability for all aspects of the technical evaluation across EMEA North deals - starting in the discovery stage (SS2), progressing through evaluation (SS3), and all the way to business close
Partnering with the regional Sales leader and AEs in EMEA North to align SE coverage, prioritize pursuits, and build joint pipeline and account strategy
Coaching individual SEs on consultative selling; uncovering customer business outcomes and mapping Algolia capabilities to quantifiable ROI
Championing the adoption of AI to drive SE team productivity - coaching your SE's on AI coding tools, automated demo and PoC generation, and AI assisted discovery and solution design - to accelerate ramp, improve deal velocity, and free SE capacity for high-judgment work
Strategizing on driving business objectives through our Value Engineering process, which leverages real quantitative customer data
Partnering with our Demo Engineering team to build out compelling examples that showcase what our technology has to offer and prove out ROI
Supporting quarterly quota attainment by achieving technical wins on net new business in the region
Implementing best practices and data-driven programs to improve win rates, sales cycle, and product adoption, and to lift the efficiency of our revenue support functions in EMEA North
Enforcing operational best practices on the team by maintaining consistent communication with customers and partnering with account teams to accurately forecast technical wins
Recruiting, onboarding, and ramping new SE hires as the team scales to close current coverage gaps
Partnering with Customer Success and Professional Services to ensure clean technical handoff and continued post-sale impact through adoption, expansion, and renewal
Working with Product and R&D to channel field intelligence from the region into the product roadmap
Being a trusted advisor and consultant internally and externally to technical and executive stakeholders

YOU MIGHT BE A FIT IF YOU HAVE

3+ years leading or coaching technical pre-sales teams in B2B SaaS, first-line management experience, or a strong senior IC ready to step into management
5+ years working as a Solutions Engineer or Solutions Architect selling to all segments, ranging from SMB through Enterprise and Strategic
Strong technical fundamentals with prior developer experience coding in a high-level programming language such as JavaScript, Java, Python, or similar
A deep understanding of web technologies and architecting various ecosystems to build scalable solutions
Working knowledge of headless solutions and architecture, modern commerce stacks, and AI/search applications
A proven track record of meeting or exceeding quota in various economic environments
Experience hiring, ramping, and developing SE's in a high-growth team
An interest in learning new technologies and figuring out solutions that propel businesses forward
Excellent communication and presentation skills (able to communicate with confidence at the C-suite level to be an advocate for the team)
A passion for leading by example and encouraging a healthy work environment that is both supportive and challenging
A coach's mindset — known for developing people and consistently raising the bar on team execution
You know when to let a team work through problems and when to jump in to help
Willingness to travel (up to 25% across EMEA North)