Why This Job is Featured on The SaaS Jobs
This Senior Program Manager role sits at the intersection of SaaS platform engineering and cybersecurity, where reliability and release discipline are core product capabilities rather than back-office concerns. Embedded in a CTIO organization that spans sensor, cloud engineering, and research, the work reflects how mature SaaS companies coordinate complex, globally distributed technical portfolios while keeping platform health and customer-facing outcomes aligned.
For a SaaS career, the standout angle is the blend of traditional program leadership with explicit ownership of AI-assisted tooling. Building automated reporting, integrations across systems like Jira and GitLab, and agentic workflows maps to a broader shift in SaaS operations toward instrumented delivery and decision support. Experience translating deep technical discussions into execution plans, risk visibility, and executive communication tends to transfer well across platform, infrastructure, and product engineering organizations in subscription businesses.
This position will suit program managers who prefer being close to engineering work, from debugging deployment issues to shaping cross-team operating cadence. It is a strong match for professionals who enjoy navigating ambiguity across time zones, can engage credibly on architecture and build systems, and want their program craft to include lightweight automation and data-driven visibility rather than status coordination alone.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
We're investing in program managers who are energetic, eager to learn, flexible and capable of managing large scale/complex engineering projects in a fast-paced environment through innovative AI-enhanced approaches.
As a Program Manager, you'll be responsible for directly supporting and engaging in the work and projects of the CTIO team. The CTIO ensures CrowdStrike maintains its position as a technology leader by fostering engineering excellence, aligning technical capabilities with business objectives, and anticipating emerging threats and market trends.
We're seeking a Senior Program Manager to join a growing team, where you will be deeply embedded with engineering teams and partners across the organization to drive complex platform engineering programs. You will be responsible for providing hands-on program leadership and direct support to the CTIO organization’s sensor, cloud engineering, and research teams, leveraging both traditional program practices and innovative, AI-enhanced approaches.
This role involves managing multiple cross-team projects and programs as well as developing AI-powered solutions that automate routine tasks, surface insights, and enhance decision-making for the team. You'll work closely with the teams and across geo-locations in the United States, Europe and India to collaborate and ensure dependencies are well known, critical issues are identified and driven to resolution.
Location:
This is a hybrid role based out of either our offices in Redmond, WA, Sunnyvale, CA, or Austin, TX, with an expectation of being in the office at least 2 days per week.
What You'll Do:
Traditional Program Management (70%):
Partner and facilitate directly with sensor engineering, cloud engineering, and research teams at all levels; from debugging deployment issues with engineers to providing executive updates on project initiatives
Demonstrate technical fluency in architecture, cloud infrastructure, build systems, and platform engineering practices in order to align with business objectives and drive project deliverables, resources, and timelines
Drive technical decision-making processes, facilitating discussions between engineering teams to resolve architectural challenges, infrastructure dependencies, and build system optimizations, exercising sound judgment in decisions involving people, data, and technology trade-offs
Create and drive project delivery schedules for endpoint and cloud platform initiatives, working with engineering management on task assignments and managing progress of portfolio phases through detailed implementation tasks, including dependencies within and across teams
Collaborate with multiple worldwide business units (including platform engineers, cloud engineers, SREs, product management, and other engineering teams) to clearly identify, explain, and communicate project involvement, goals, expectations, and deliverables for programs, ensuring alignment with strategic imperatives and customer-facing security capabilities
Proactively track status of engineering activities and ensure schedules and priorities are met for releases
Ensure critical infrastructure issues are identified, tracked through resolution, and escalated appropriately, creatively addressing complex problems and managing risks at both project and cross-portfolio levels
Manage daily/weekly project communication and status reporting for complex platform initiatives
Coach distributed teams and cross-functional partners on frameworks and shared accountability, synthesizing complex portfolio insights to drive aligned, executable outcomes across the organization
AI Tooling Creation (30%):
Build AI-powered dashboards and automated reporting systems using Claude skills and agentic workflows for project monitoring and program insights
Create intelligent integrations between Jira, GitLab, monitoring tools, and build systems that surface platform health and program risks automatically
Design AI-enhanced workflows that automate routine program management tasks while improving visibility into sensor platform engineering programs, freeing time for strategic stakeholder management, creative problem-solving, and relationship building
What You'll Need
Program Management Excellence:
7 + or 10+ years managing complex platform engineering and infrastructure programs with 100+ engineers
Expert-level Jira proficiency and Agile/Scrum methodology experience
Proven track record owning programs/portfolios of products/features, scoping requirements, and planning milestones
Strong organizational awareness with ability to navigate complex organizational structures, manage cross-functional stakeholders in dispersed portfolios, and understand how Sensor Foundations work connects to enterprise strategy
Ability to extrapolate context from complex technical conversations and provide teams with valuable summations around action items and next steps
Attention to detail with ability to make logical, timely decisions in fast-paced environments
Excel at proactively driving results while serving as an active resource for technical teams
Leadership & Communication:
Seasoned team coach managing distributed platform and cloud engineering teams across timezones
Excellent written and verbal communication skills with ability to traverse seamlessly between strategic direction and tactical execution
Exceptional relationship-building skills that create impact beyond individual contributions, fostering collaboration across organizational boundaries
Proven track record of mentoring and supporting other program managers while driving organizational change in platform engineering contexts
Must work effectively with cross-functional groups across divisions worldwide as part of a collaborative team
Bonus Points:
Background building platform engineering tools or infrastructure automation
Hands-on experience with agentic AI tools (Claude Code, GitHub, Copilot) as daily workflow accelerators
Ability to build Claude skills, AI workflows, and prompt engineering solutions
Experience integrating AI into existing enterprise workflows and infrastructure tools
Comfort with light development in Python or Go for AI automation scripts
Familiarity with enterprise AI deployment and change management in cloud environments
Experience supporting platform engineering portfolios that drive infrastructure, build systems, cloud architecture, and system reliability
Experience with sensor technologies, endpoint security platforms, or distributed systems reliability engineering
Knowledge of cost optimization strategies for cloud infrastructure and platform engineering operations
#LI-CW1
Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.comfor further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
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Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $140,000 - $215,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
For detailed information about the U.S. benefits package, please click here.
