Why This Job is Featured on The SaaS Jobs
Workplace and internal events roles are increasingly central in SaaS organisations where collaboration, partner engagement, and customer trust are built through in person moments as much as through product. This listing stands out because it sits at the intersection of workplace operations and customer facing programming, supporting both employee experiences and curated visits that often accompany enterprise sales cycles and strategic partnerships.
For a SaaS career, the value is in learning how operational systems translate into consistent, repeatable experiences. Coordinating calendars, run of show documentation, vendor workflows, and cross functional handoffs builds an operator’s toolkit that transfers across SaaS environments, from workplace and people operations to community, field marketing support, and customer engagement. Exposure to tools such as Jira and structured planning processes also mirrors how SaaS teams manage work at scale.
This role suits professionals who take pride in detail, hospitality, and calm execution, and who prefer work that is highly collaborative and onsite. It is a strong match for someone early to mid career who wants broad stakeholder exposure and enjoys being the connective tissue between workplace teams, security, AV, and business partners while maintaining a high bar for guest and employee experience.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
OpenAI’s Workplace Events team brings our people, partners, and customers together through experiences that spark connection, collaboration, and inspiration. We design everything from employee celebrations and community gatherings to high-touch customer engagements that showcase the best of OpenAI. If you love creating memorable experiences and making operations feel effortless, you’ll feel right at home here.
About the Role
We’re looking for a highly organized, hospitality-minded Workplace Events Coordinator to help bring OpenAI’s events to life at our San Francisco headquarters. You’ll support a wide mix of programs—from weekly internal gatherings and team moments to curated customer visits and cross-functional events.
You’ll collaborate with teams across the company, own day-of logistics, and help ensure each event feels polished, welcoming, and thoughtfully executed. This is a great opportunity for someone who thrives in fast-paced environments, pays attention to the details, is a superb communicator and loves creating seamless, high-impact experiences for others.
This role is fully onsite 3–5 days per week in our San Francisco offices.
What You’ll Do
Support the planning and execution of internal events, recurring programs, team moments, and customer-facing engagements.
Own day-of logistics—room bookings and setups, catering coordination, sign-in and guest flow, décor, entertainment, supply management, and AV touchpoints.
Partner with Workplace, Culinary, AV, Security, Executive Business Partners and other cross-functional stakeholders to keep programs aligned and well-coordinated.
Maintain event calendars, run-of-show documents, checklists, and tooling that keep operations running smoothly.
Provide warm, high-touch onsite hosting and troubleshoot issues in real time to ensure a smooth experience.
Support teammates during large-scale events and high-volume days—our team succeeds because we collaborate closely.
About You
3+ years of experience in events, hospitality, workplace operations, or a related field.
Warm, polished, and comfortable interacting with guests, cross-functional partners, and employees at all levels.
Exceptionally organized with strong attention to detail—you enjoy bringing structure and clarity to moving pieces.
Comfortable managing multiple programs at once and tracking details across various planning stages.
A proactive problem-solver who stays calm under pressure and enjoys rolling up your sleeves.
Experience with tools like Google Workspace, Jira, Prismm, Swoogo, or event/ops systems is a plus.
Willingness to support occasional early-morning or evening events as needed.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
