Why This Job is Featured on The SaaS Jobs
This Senior Analyst, Recruiting Operations role stands out in the SaaS landscape because it sits at the intersection of systems, analytics, and operational design inside an enterprise software company scaling its go to market and product teams. In SaaS, hiring infrastructure becomes a core capability as customer demand and product scope expand, and this position directly shapes how that capability is built and governed through tooling and data.
For a SaaS career, the long-term value is in learning how operational leverage is created through workflow architecture, automation, and reporting discipline. Ownership of an ATS and the surrounding data model builds durable expertise that transfers across SaaS companies, especially those standardising on modern talent tech stacks and metrics driven planning. The emphasis on capacity modelling and stakeholder reporting also develops a strong operating cadence with Finance and leadership, a common requirement in subscription businesses that manage headcount as a key input to growth.
This role is best suited to someone who prefers structured problem solving and enjoys translating messy process realities into reliable systems. It fits professionals who want to be close to decision making without being in a purely HR generalist track, and who are motivated by building repeatable operating mechanisms that scale with a SaaS organisation.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
The Senior Analyst, Recruiting Operations joins Harvey's Talent team to drive the systems, data infrastructure, and process architecture that power the company's hiring engine. The team's mission is to build scalable recruiting operations that match the velocity and rigor of a high-growth AI company. This role owns the analytical backbone of recruiting—translating hiring demand into capacity models, designing ATS workflows, and delivering reporting that shapes leadership decisions. They partner directly with recruiters, finance, and people leadership to ensure systems and data serve both day-to-day execution and long-term planning. It is a rare opportunity to build recruiting infrastructure from the ground up at one of the fastest-scaling companies in AI.
What You'll Do
Own and optimize the ATS (Ashby), including workflow configuration, automation, data integrity, and reporting architecture.
Build and maintain recruiter capacity models that translate hiring plans into staffing recommendations and resource allocation.
Design and deliver dashboards and analytics that inform recruiting strategy for leadership and cross-functional stakeholders.
Identify and implement process improvements, automation, and tooling enhancements that increase recruiting efficiency and candidate experience.
Partner with Finance, People, and IT to ensure data consistency and systems interoperability across the talent technology stack.
What You Have
4+ years of experience in recruiting operations, people analytics, or a systems-heavy operational role with demonstrated ATS ownership.
Strong analytical skill set with hands-on experience building dashboards, reports, and capacity models (SQL, Excel, BI tools).
Experience designing scalable workflows and process automation in a high-growth, fast-changing environment.
Ability to translate ambiguous business problems into structured solutions and communicate findings to technical and non-technical audiences.
Strong cross-functional collaboration skills with the ability to influence stakeholders and drive adoption of systems changes.
Compensation
$130,000 - $180,000 USD
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
