Why This Job is Featured on The SaaS Jobs
Transformation work is becoming a distinct function inside modern SaaS companies, especially where an enterprise platform is being adopted by complex, workflow-heavy customers. This role sits at that intersection, translating an AI product’s capabilities into operating change for professional services clients, with a clear emphasis on measurement and repeatability rather than one-off advisory.
For a SaaS career, the value is exposure to the full post-sale lifecycle of an enterprise product: discovery, rollout design, stakeholder alignment, enablement, and outcomes tracking. The remit also points to building scalable “practice infrastructure” such as frameworks, templates, and benchmarks, which is a common lever for SaaS teams turning early delivery patterns into a durable operating model. Experience like this tends to transfer well across customer success, solutions, and transformation functions in other B2B SaaS environments.
This is best suited to professionals who enjoy structured problem solving, executive-facing facilitation, and turning ambiguous adoption challenges into concrete roadmaps and metrics. It will fit someone motivated by cross-functional coordination and high ownership of client deliverables, with genuine curiosity about how AI changes knowledge-work workflows in regulated or tradition-bound industries.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
Law firms are under enormous pressure to modernize — but building an AI-enabled future requires more than technology. It requires the hard work of organizational change: aligning partners, shifting workflows, training practitioners, and measuring what actually moves the needle. As a Transformation Strategist on Harvey's Transformation Office, you'll be the person in the room making that happen.
Reporting into the Practice Lead for Law Firm Transformation, you'll work directly with Harvey's most strategic law firm clients to design and execute AI adoption programs that drive measurable change. You'll bring structure, analytical rigor, and sharp client instincts to some of the most complex transformation challenges in the legal industry — and you'll do it in a fast-moving, high-impact environment where your work shapes how the world's leading firms evolve.
What You'll Do
Partner with law firm clients to diagnose their current state, identify AI adoption opportunities, and build structured roadmaps for transformation across practice groups and business functions.
Support the design and delivery of end-to-end transformation programs — spanning use case prioritization, change management planning, stakeholder alignment, rollout sequencing, and success measurement.
Facilitate executive workshops, working sessions, and steering committee meetings, translating complex AI capabilities into clear strategic choices for firm leadership.
Build and maintain client-facing deliverables including current-state assessments, transformation roadmaps, adoption playbooks, ROI models, and executive presentations.
Track and analyze adoption metrics, utilization data, and business outcomes to diagnose progress, flag risks, and inform strategy adjustments in real time.
Collaborate cross-functionally to ensure clients receive coordinated, high-quality support.
Contribute to the development of repeatable practice infrastructure — frameworks, templates, benchmarks, and toolkits — that allow Harvey's Transformation Office to scale.
Represent Harvey in client conversations and external forums with credibility and a clear point of view on where AI is taking the legal industry.
What You Have
3–7 years of experience at a top-tier management consulting firm (e.g., McKinsey, BCG, Bain, or equivalent), with a track record of leading complex client engagements and delivering measurable outcomes.
Strong foundation in organizational change, strategy, or enterprise transformation — ideally with exposure to professional services, legal, or regulated industries.
Exceptional structured problem-solving and analytical skills: comfortable moving from ambiguous problem to clear hypothesis to rigorous analysis to executive-ready recommendation.
Excellent communication and client presence: able to build trust quickly, facilitate senior stakeholder conversations, and adapt your style across different audiences.
Demonstrated ability to build and own complex deliverables — frameworks, roadmaps, financial models, board-level presentations — with minimal oversight.
High agency and a bias toward action: comfortable operating in fast-moving, early-stage environments where the playbook is still being written.
Genuine curiosity about AI and its implications for how professional services firms operate, compete, and serve clients.
JD or legal industry experience is a plus, but not required — deep interest in the legal sector and comfort learning quickly is what matters.
Compensation
$159,200 - $238,800 USD
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
