Why This Job is Featured on The SaaS Jobs
This System QA Engineer role stands out in SaaS because Plume’s product is a cloud platform tightly coupled to real-world networks and embedded devices. Quality work here sits at the intersection of API-driven services, WiFi performance, and device behavior, which is a common complexity in SaaS businesses that operate beyond the browser and into customer environments.
For a SaaS career, the role builds durable experience in how reliability is engineered and validated across releases, not just tested at the end. The mix of manual and automated coverage, CI tooling, defect analysis, and environment ownership maps well to modern SaaS delivery practices where regression risk and observability of failures matter as products scale. Exposure to REST, JSON, Linux, and scripting also translates across many SaaS QA and SDET paths.
This position is best suited to someone who prefers structured problem solving and can work independently while partnering closely with developers. It will appeal to QA engineers who enjoy tracing issues across layers, from network conditions to service responses, and who want hands-on, on-site testing in a dedicated lab environment rather than purely web-only validation.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Role Description:
We are looking for an experienced QA engineer to help us make sure that the product we are delivering meets both our and our customers' quality expectations. The ideal candidate is a talented engineer who can show initiative, adaptability to a challenging environment, problem-solving skills, and a strong understanding of QA and test automation.
Responsibilities:
- Preparation of feature and regression test plans.
- Design, implementation, execution, and maintenance of manual and automated test cases.
- Design and maintenance of the test environment.
- Review of test results, defect analysis and reporting, and verification of fixed issues.
- Preparation of execution reports.
- Supporting development teams with the testing of new features.
Qualifications:
- 2+ years of QA experience.
- Analytical and problem-solving skills.
- Knowledge of software QA methodologies and processes.
- Understanding of embedded device testing.
- Knowledge of tools and technologies: source control (e.g., Git), defect reporting (e.g., Jira), CI (e.g., Jenkins), JSON, REST.
- Solid foundation with Debian/Ubuntu/Enterprise Linux.
- Comfortable in CLI environment.
- Solid foundation with networking, including strong knowledge of L2/L3 networks (switching, routing, and associated protocols).
- The ability to analyze and solve problems independently.
- Able to read and debug in Python or other scripting languages (Python preferred).
- Fluency in the English language.
Must have:
- Desire to acquire new knowledge
- Great team player with the ability to work with minimal supervision
We are unable to offer sponsorship at this time, now or in the future. Total Compensation package would include: anticipated base compensation range of $60,000.00 - $80,000.00 + bonus + equity + benefits. Benefits include: a 401k plan and a company match, basic life and disability insurance, plus health, dental, vision and other benefits and perks. https://www.plume.com/
An employee’s base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting.
This role requires someone to come into our Union City, CA test house 5 days per week.
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
